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Operations Perf Mgmt Specialist

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Richardson
1001 East Lookout Drive (Show on map)
Jul 11, 2025

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary This position is responsible for the execution of activities to support the Operational Governance, Risk and Compliance (GRC) program. Responsible for maintaining a repository of controls in support of State and Federal regulatory compliance. The role will work with business stakeholders to help define controls necessary to maintain compliance. This role collects, organizes, analyzes and reports information to management, and supports the deployment of a shared service model for the automation/digitation, standardization and centralization of policies, controls and performance indicators.

JOB REQUIREMENTS:
* Bachelor's degree and 3 years of experience with a broad range of exposure to system analysis, application development, database design and administration, or 7 years of experience with a broad range of exposure to systems analysis, application development and administration.
* Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics)
* Experience with a GRC Solution
* Experienced in tracking and organizing information
* Experienced in various desktop tools for tracking and managing information
* Experienced in leading work efforts, simple project management
* Experienced in preparing and reporting status
* Knowledge of corporate operations, including business partner operations, compliance support, code of conduct, and corporate policies and procedures.
* Knowledge of organization structure and responsibilities, regulatory policies and procedures and other subsidiary operations.
* Clear and concise verbal and written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences.
* Time-management, and project-management skills.
* Collaborate well with individuals across the business and IT, as well as at all levels of the organization.
* Experienced in areas of sensitivity, listening/receptivity, leading and motivating others, and open to the opportunities of new ideas and approaches proposed by auditees and project leaders.
* Work Independently, with guidance in only the most complex situations

PREFERRED JOB REQUIREMENTS:
* Bachelors Degree in Computer Science, Information Systems or other related field
* Experience with Audit and Compliance controls
* Policy development and review
* Industry certification (i.e. CISA, KPI (Metrics), HCISPP)
* Data Modelling/ Visualization experience
* Understand key IT/IS/Business concepts and how to articulate them in terms of risk
* Understanding of key IT/IS laws and regulations such as HIPAA, as well as governance and compliance frameworks (NIST, COBIT, ITIL, HITRUST)
* Experience with Business Resiliency & Continuity planning concepts which includes, Business Impact Assessments, Business Continuity Plan development, BC Exercise Planning and Event Management
* Familiarity with data visualization tools, such as Tableau and Power BI
* Demonstrated desire for continued technical growth

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$60,300.00 - $133,400.00
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