Lync Inside Sales

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Train and support reps in Lync project configurations

• Cross train on order entry procedures and back-up Sales Orders as needed

• Answer the Sales line as needed

• Extract sales data from Epicor and Universe and report business performance by representative, product, market/segment, and channel

• Update the Top Ten Representative report monthly

• Maintain a list and map of Lync rep territories

• Maintain Rep's Customer records in Epicor by updating quotas annually, and entering address changes

• Learn Lync products to back-up regional managers as needed.

• Use Enterprise Application Software and CRM Systems document and manage service functions.

• Resolve technical product support inquiries with Systems Engineering and Product Management.

• A self-starter with ability to work in a team-oriented support environment.

• Effectively communicate at different levels of the organization both internally and externally.

• Perform other duties and responsibilities as assigned or needed

EDUCATION:

• High school diploma

• Some college preferred or equivalent work experience, 2 or more years of relevant work experience.

MANAGEMENT:

N/A

EXPERIENCE AND REQUIRED SKILLS:

• Ability to process and analyze data using Microsoft Excel formulas, Pivot tables, charts, etc.

• Proficient in Microsoft Word and PowerPoint

• Ability to analyze and revise operating practices to improve efficiency

• Detail oriented and comfortable working in a fast paced office environment

• Good communication and organizational skills.

• Comfortable working in a manufacturing environment

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.