Sr. MLOps Engineer

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As a Principal Machine Learning Operations Engineer, you will be a subject matter expert in MLOps, designing and evolving the pipelines, systems, and tools that keep our models robust and scalable to deliver measurable business impact. You'll have the autonomy to set direction in your area, applying creativity and technical expertise to solve complex problems. The decisions you make will help define the future of data science at New Balance.

MAJOR ACCOUNTABILITIES

• Design, build, and maintain enterprise-grade MLOps pipelines for model versioning, experiment tracking, deployment, and automated retraining.
• Develop data and feature monitoring systems to ensure quality, reliability, and consistency over time.
• Implement monitoring and alerting solutions to detect model drift and safeguard performance.
• Innovate new tools and approaches that make machine learning solutions more efficient, trustworthy, and scalable.
• Collaborate closely with data scientists and engineers to seamlessly transition research into production-ready models.
• Partner with Data Science and business leadership to develop appropriate strategies and tactics to deliver MLOps solutions that are aligned with technical and business goals.
• Serve as a consultant and advisor on best practices, influencing technical direction and representing New Balance in your area of expertise.

REQUIREMENTS FOR SUCCESS

• 5-7 years of experience as a Machine Learning Engineer or Software Engineer with a focus on deploying and maintaining ML systems.
• Advanced proficiency in Python and SQL.
• Hands-on experience with cloud platforms (Azure preferred), Databricks, and Snowflake.
• Familiarity with MLFlow or similar experiment tracking and model registry tools.
• Strong knowledge of MLOps best practices, including CI/CD for ML, Git workflows, monitoring, and orchestration.
• Exceptional problem-solving skills, with the ability to work independently, navigate ambiguity, and align your work with business objectives.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.