Information Technology (IT) Specialist

AVIAN is looking for an experienced and talented IT Specialist to support our customer in Panama City Beach, Florida. At AVIAN (pronounced *a-v-yin*) we believe in the extraordinary potential of every individual. As an employee owner at AVIAN, you will find that we have cultivated an employee-first mentality. By prioritizing talent over experience, we ensure that every hire we make is as unique as the position that they will be filling.

Here on our team, we embrace new challenges and focus on continuous learning which fosters growth mindsets in all our employee owners; whether you are joining the workforce for the very first time or if you're a seasoned professionals who has their eyes set on retirement.

Our commitment to providing our customers and employees with an unmatched experience sets us apart. We believe that every team member has a stake in the success of AVIAN, and we strive to ensure that each member of our team knows that their contributions matter. You can be sure as an employee owner you will celebrate both your individual and our collective triumphs.

Taking care of each other is a cornerstone of the AVIAN philosophy. Being part of the AVIAN team means being part of a team that takes pride in being expansive in our community because our impact doesn't stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.

We believe that employee investment shouldn't be a one-way street, so we offer benefits that normalize balancing mental wellness and family time with work responsibilities. From Flexible Time Off to Wellness Reimbursements we want all our team members to achieve the highest levels of life/work balance.

AVIAN - where creative, talented minds flourish, and where proactive, productive, proficient professionals feel valued.

Data Management & Transfers

• Locate and retrieve mission data sets (50-300GB each), ensuring successful transfers and proper documentation.

• Maintain and improve the Q20 data archive machine (64+ TB capacity).

• Promote and implement strong data hygiene and organizational practices.

• System & Hardware Maintenance

  • Install, configure, and perform basic maintenance on hardware components (RAM, GPU, storage, etc.).

  • Provide troubleshooting support for computer hardware and peripheral issues.

  • Recommend hardware specifications based on evolving technical needs.

• Software & Terminal Operations

  • Install and test software using Windows PowerShell/CMD and Linux terminal, following SOPs.

  • Collaborate with developers on software deliveries and testing.

  • Support Q20 testing tasks and script execution.

• Cybersecurity & Compliance

  • Work with the IA team on cybersecurity scans and system access compliance.

  • Understand and apply data classification guidelines.

  • Implement and support security protocols and vulnerability scans.

• IT Administration

  • Ship, receive, and inventory hardware and data drives.

  • Assist with purchase recommendations for small hardware items (e.g., cables, peripherals).

  • Support tracking and documentation efforts (e.g., ITPR, 1149).

• Technical Support

  • Provide in-person and remote support to end-users, particularly in MCM USV and LCS environments.

  • Manage user accounts and access permissions.

  • Create and maintain SOPs and other system documentation.

• Continuous Improvement

  • Stay informed on emerging technologies and apply improvements to tools and workflows.

  • Contribute to the implementation of new systems (e.g., iPMA, GATR, NSAM).

Required Experience:

• Foundational Technical Knowledge

  • Comfortable with both Windows and Linux file systems.

  • Basic understanding of terminal commands and scripting (PowerShell, Bash, etc.).

  • Familiar with system interoperability challenges in multi-network systems.

• Hardware Familiarity

  • Understanding of internal computer components and maintenance procedures.

  • Knowledge of data transfer protocols and hardware configurations (e.g., SSD, NVME, RAID, USB vs Ethernet).

• Software Skills

  • Basic programming experience (e.g., Python, C++, R, MATLAB, Visual Basic).

  • Familiar with version control systems (e.g., Git, Subversion).

• Essential Soft Skills

  • Strong problem-solving and communication skills.

  • High adaptability to dynamic environments and emerging tools.

  • Excellent customer service and organizational skills.

  • Ability to work respectfully within a structured chain of command.

Desired Experience:

• Experience with Red Hat Enterprise Linux (RHEL) and VxWorks.

• Understanding of server/database environments and storage infrastructure.

• Awareness of commercial hardware trends and ability to make informed upgrade recommendations.

• Familiarity with IA scan procedures and documentation protocols.

Other Requirements:

• Must be able to obtain and maintain a Department of Defense security clearance.
• Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
• This position has an on-site requirement in Panama City Beach, Florida and is not eligible for remote/hybrid candidates at this time.

At AVIAN, we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being. Our health and wellness benefits include medical, dental, and vision coverage, along with telemedicine services and a TRICARE supplement for veterans. Financially, we provide flexible spending accounts (FSA), a 401(k) plan with company contributions, and an employee stock ownership plan (ESOP). Additional perks like wellness reimbursements and referral bonuses are also available.

For insurance protection, we offer basic life insurance, accidental death and dismemberment (AD&D) coverage, disability benefits, and AFLAC supplemental insurance. In terms of life, work, and family, we provide flexible time off, paid sick leave, maternity and bonding leave, and military training leave. Tuition reimbursement and professional development opportunities are available to help you grow. We also offer pet insurance, identity protection, and life assistance programs. At AVIAN, we prioritize a balanced, supportive environment that allows you to thrive both personally and professionally.

AVIAN is a service-based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran's status.