HSKP HOUSE PERSON

Job Summary

We are currently seeking a non-exemptFull-Time House Personin our Housekeeping Department who is responsible for maximizing the guests' experiences through cleaning and maintaining assigned public space, health club, guestrooms, and office space throughout the hotel.

Job Duties and Responsibilities

• Ensure proper levels of linens on all floors
• Clean assigned work areas, including but not limited to vacuuming, mopping, dusting, straightening furniture, emptying trashcans and replacing trash can liners
• Clean designated restrooms
• Assist Room Attendants on the floor
• Clean guestrooms during overnight shifts as needed
• Inspect all equipment and report any problems to appropriate management
• Follow up to ensure correction of problem
• Interact in a courteous and professional manner with guests and hotel staff
• Comply and follow directions to ensure guest and staff satisfaction
• Attend to guests' requests and/or issues
• Responds to all guest requests appropriately
• Always greet our guests warmly with a smile, call them by name when known
• Able to work with Management on special projects
• Able to work in a fast paced environment
• Other duties as assigned

Required Qualifications

• Fluent in verbal and written English
• Ability to operate a vacuum cleaner and otherequipment
• Ability to shampoo carpets and strip and wax floors as assigned
• Knowledge andability to clean and arrange guest room, in accordance with hotel standards
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends, overnight and holidays

Preferred Qualifications

• Knowledge of how to maintain a 5- Star level of service

Working conditions

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion

About Hotel Nikko San Francisco

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests.Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area.Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Full Time Hourly Benefits:

Hotel Nikko San Francisco Full Time Hourly Perks:

Important Notice:

1. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.
2. We are an Equal Opportunity Employer and M/F/V/D
3. "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."