Senior Systems Engineer

• Minimum 10 years voice/digital experience
• Strong leadership and organizational skills
• Excellent communication and presentation skills with strong problem solving and analytical skills
• Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
• Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
• Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
• Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP
• Familiarity with Docker and container-based development and deployment practices
• Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible
• Proficiency managing, configuring and tuning Linux operating systems
• Working knowledge of VoIP, SIP and data applications/networking
• Provision new services/technologies, providing cost effective telecommunications systems and technology options/solutions
• Examine customer needs to determine the best telecommunications equipment/service(s) and/or solution(s) to meet their needs
• Softphone software installs, configuration and troubleshooting
• System backups and reboots
• Documentation of process and procedures as assigned
• Ability to troubleshoot problems, perform dev unit testing/quality assurance, and support user acceptance testing to ensure successful project implementations. Provide the appropriate level of documentation and transition information for project efforts for application support and knowledge sharing as desired by methodology.
• Experience supporting 24/7, continuous availability production environments

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.