Distinguished Engineer- Full Stack

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

As a Distinguished Engineer in Software Development, you will play a major role in the discovery, detailed design, systems architecture, and leading all the aspects of application development for the VBG Assisted Sales and Ordering portfolios.

Furthermore, you will hold responsibility for all technological and architectural aspects of the assisted systems utilized by our VBG sales and support teams.

A key aspect of your role will involve leading the migration of our current ordering systems from the legacy platform to the north star architecture, ensuring alignment with VGS system modernization efforts.

You will also define and govern the NSA architecture for VBG assisted sales, guaranteeing its alignment with the organization's strategic goals.

Responsibilities include but are not limited to:

• Working closely with product management and business stakeholders to identify key customer needs and translate them into software features that deliver significant value.

• Providing expert guidance and mentorship to architects, with a strong focus on engineering business processes to significantly improve both customer and user journeys.

• Actively facilitating coordination and alignment between business owners, project management, and the development teams from various GTS teams to establish clear technical strategies and provide a detailed architecture, ensuring seamless end-to-end implementation.

• Defining and driving architecture, modernization and consolidation of legacy ordering systems.

• Leading key Wireless Modules such as B360 Quote & Ordering across various channels includes Telesales, Retail, Indirect and B2B Market

• Driving strategic oversight, cross functional team collaboration, vendor governance for Quote, Ordering & Product Enablement Organization.

• Driving enhancements and tools to improve Sales & Ordering experience in close collaboration with Sales Leadership, Solution Architects, Sales Support, Channel leaders and Retail /Telesales.

• Championing continuous innovation and driving the adoption and scalability of the NSA platform.

• Taking end-to-end ownership of the platform starting from the discovery phase into design and the development phases effectively managing user expectations, prioritizing tasks, and ensuring timely delivery within a fast-paced agile framework.

• Creating and maintaining comprehensive, high-quality documentation for critical processes and procedures.

• Playing a key role in the implementation of various Artificial Intelligence (AI) technologies, including Adaptive AI and Generative AI use cases, all focused on delivering an exceptional customer and user experience.

• Leveraging strong analytical skills to thoroughly analyze existing processes and provide insightful recommendations for improvement.

• Applying design principles of Decision strategies, Next-Best-Action/Offers (NBX) and Predictive Analytics.

• Documenting business rules & design and configure rules & flows.

• Being accountable for building resilient and scalable architecture, driving innovation, cost efficiency and the quality, usability, and performance of the solutions.

• Partnering with the cross channel teams to lead all the system initiatives and provide technical strategy and roadmap for the team and its products.

• Creating system design documentation, method of procedures, and executive briefings. Presenting cohesive but easily understandable design walkthroughs by researching and evaluating new technologies and translating business objectives and strategies into plans.

• Serving as Senior Solutions Architect/Technical Leader for large-medium size teams, building robust solutions that focus on context and CX excellence.

• Creating an engineering culture with an exceedingly high bar for quality, ownership and bias for action while enabling and guiding experienced developers to develop high quality software within a metrics driven Agile practice.

• Serving as a trusted partner for senior management to determine the best solutions, drive alignment and implement decisions throughout your team.

• Preparing and delivering compelling presentations and briefings to executive stakeholders from both VGS-GTS and various business groups.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience with technologies like Java, J2EE, React and Spring Boot.

• Experience with Large Scale Distributed Systems development.

• Experience with offshore development teams.

• Experience with Client stake-holdering and regular updates to Senior Leadership.

Even better if you have one or more of the following:

• Bachelor's degree in Computer Science / Information Systems, Business Administration or related field.

• Experience with Netflix-Zuul, Redis Rabbit-MQ and Spring Cloud.

• Experience with networking, applications, infrastructure, or database architectures.

• Knowledge of Verizon Business products including Wireless.

• Experience with innovative application of data- and metric-driven performance management to lower cost and drive efficiency.

• Experience Cloud and Container platform Strategies, Design, Architecture and Migration.

• Experience developing applications and API frameworks to enable large-scale efficiencies.

• Experience to lead complex projects by bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members.

• Experience to perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.

• Experience building and driving adoption for greater self-healing and resiliency patterns.

• Experience with leading and participating in performance tests identify bottlenecks, opportunities for optimization, and capacity demands for product launches.

• Knowledge of IT strategic planning, technological trends of B2B systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.