M365 Engineer

Fincantieri Marine Group has an opening for a FMG M365 Support Engineer in the IS Department at our Marinette, WI location.

Fincantieri Marine Group is a main subsidiary of Fincantieri, a global organization with 20 shipyards across the world, a workforce of twenty thousand people and a mission to be world leaders in all segments that demand the very best in marine solutions. We strive to be the shipbuilder of choice in safety, quality, value and dependability by offering innovative and competitive maritime solutions tailored to our customers' needs.

Life at FMG

Fincantieri Marine Group has career opportunities at our three Wisconsin-based shipyards located at Marinette, Sturgeon Bay, and Green Bay, and our headquarters in Washington, D.C. We offer competitive wages, exceptional benefits with excellent premiums, and ample opportunities for advancement. And our large backlog provides the opportunity for long-term job security.

We are convinced that real change comes from the people who advocate it: people who are committed, dedicated and passionate about what they do help create the Company's future, the future of the sea, and their own future. We welcome those who thrive in a fast paced environment and aspire to develop, grow, and leave their mark on our shipbuilding history dating back more than 230 years.

Position Summary

We are seeking an experienced and highly skilled M365 Support Engineer to join our IT team. In this role, you will drive the evolution and optimization of FMGs M365 environment along with providing advanced technical support to end-users across the organization, ensuring the smooth operation of desktop systems, hardware, and software. You will also mentor junior support staff, lead technical projects, and serve as a key escalation point for complex issues.

Essential Skills and Functions

• Provide Tier 3 support for all Microsoft 365 services, resolving complex technical issues escalated from lower-tier support teams.
• Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft Intune.
• Manage identity and access through Azure Active Directory, Conditional Access Policies, and Multi-Factor Authentication (MFA).
• Support and enforce data loss prevention (DLP), compliance, and security configurations within the M365 suite.
• Work closely with the cybersecurity team to monitor and respond to security alerts and vulnerabilities within M365.
• Automate repetitive tasks using PowerShell scripting and M365 Graph API where applicable.
• Collaborate with project teams on M365-related migrations, upgrades, and implementations.
• Maintain accurate documentation of systems, configurations, and standard operating procedures.
• Act as a mentor to junior support engineers and provide training and knowledge sharing.
• Collaborate with other IT teams to ensure alignment and support across infrastructure and security initiatives.
• Actively manage small scale projects
• Must have strong organizational, time management, written and verbal communication skills
• Must have ability to maintain confidentiality and a professional demeanor
• All employees are required to adhere to ISO and OHSAS policies established by FMG and shall have high values for safety awareness
• Other duties as assigned