Financial Aid Counselor

Compensation: $25.77 - $26.54 based on skills and experience

Position Summary

The Office of Financial Aid at Rosalind Franklin University of Medicine & Science invites applications for a full-me Financial Aid Counselor position. The Financial Aid Counselor is responsible for coordinating all aspects of financial aid for students including processing financial aid, file management, and counseling students on loan options, scholarship opportunities, and debt management.

Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes a 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work-life balance. Full time staff are eligible for 3 weeks of vacation/ personal leave, 15 sick days, and 9 paid holidays, paid winter break, plus two floating holidays.

Who We Are

Rosalind Franklin University of Medicine and Science (RFU) is a graduate health sciences university committed to serving the population through the interprofessional education of health and biomedical professionals and the discovery of knowledge dedicated to improving wellness. The university embodies the spirit of inquiry and excellence modeled by its namesake Dr. Rosalind Franklin, whose Photo 51 was crucial to solving the structure of DNA.

The mission of the Rosalind Franklin University of Medicine and Science's Department of Campus Safety is to promote and maintain a safe and secure work and learning environment in which the university's educational goals can be successful. Our relationship with the university family is intended to foster mutual trust and to encourage all members to make security a priority and to personally share responsibility for reducing opportunities for criminal activities. We strive to attain the highest level of ethics and professionalism in carrying out our mission.

Essential Dues & Responsibilities

• Analyze and evaluate student financial aid data
• Provide in-person and/or virtual counseling for students, parents and others seeking
• information and assistance with all aspects financial aid including application, eligibility,
• disbursement, and repayment.
• Assign students with financial considerations related to taking a leave of absence or withdrawing from their program of study.
• Utilize professional judgment to accommodate and counsel students regarding special circumstances experienced while enrolled at the university.
• Process financial aid applications and forms.
• Process Return to Title IV calculations (R2T4).
• Coordinate the administration of Federal Work Study awards.
• Create and develop financial aid publications, applications and calendars.
• Responsible for assisting in development of SFA policy and procedures.
• Conduct presentations related to financial literacy and debt management to specific populations of students. (i.e. Medical, Podiatry, etc.)
• Demonstrate a high level of integrity, ethical behavior while working with confidential information.
• Maintain effective communication with university partners.

Conditions of Employment

• Must achieve satisfactory results from a background check
• Must have proof of COVID 19 vaccination and booster or a university approved exemption

Required Education & Experience

• Bachelor Degree or Equivalent Experience
• 2 years' prior experience working in student financial aid or with students in a higher education setting

Required Knowledge, Skills, & Abilities

• Ability to work independently and as part of a team
• Ability to exercise independent judgment and initiative
• Effective organizational skills
• Editing and proofreading skills
• Ability to make timely decisions and determine priories
• Exceptional skills in written, telephone, and personal communications
• Ability to show respect and sensitivity for cultural differences, work/interact with a variety of internal and external constituents
• Analytical skills with the ability to collect, compile, and organize facts, figures, and to triage information to identify appropriate persons for contact and follow through
• Ability to meet continuous deadlines
• Ability to compose correspondence and create computerized reports
• Ability to handle detailed job tasks with accuracy and to coordinate multiple projects and tasks simultaneously
• Proficiency in Microsoft Office Suite (i.e. spreadsheets, word processing, etc.
• Ability to learn how to operate software associated with the processing of financial aid (Colleague)
• Develops and presents financial literacy content for a broad range of health profession programs
• Strong customer service orientation
• Strong, positive work ethic
• Ability to manage confidential and sensitive information appropriately

Preferred Qualifications

• Master's Degree
• Previous experience working in Ellucian Colleague, Financial Aid Suite
• Experience working in a Financial Aid Office

Typical Physical Demands & Working Conditions

• Selected candidates must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

EOE, Including Disability / Vets