Account Representative

United in Performance. Inspired by Innovation.

Location:

The Account Rep will be working at the customer sites based in Northwestern Nevada and portions of Northern California. Candidate preference to be based at Reno, NV

Work Type:

Onsite at customer sites

Mon to Fri, 40 hours a week but need flexibility considering sales position

Sponsorship & Relocation:

This opportunity is NOT approved for Visa sponsorship and only candidates who currently have the right to work in the United States of America will be considered.

This opportunity DOES NOT provide relocation benefits

Mission:

The focus of this Account Representative role is on supporting the activities required for growing market share and customer share of wallet within the assigned territory in Northwestern Nevada. The support provided will help execute on Customer and Territory Management strategies that align with Epiroc's Go-To-Market Strategy. Initiative, organization, a competitive drive for sales, and the ability to understand and quickly react to changing organizational environments are critical keys to success. The preferred location for this position is in the area surrounding Reno, Nevada.

Customer's organizations, goals, and desired results can quickly change, and as a result this role requires regularly meeting and proactively establishing new relationships with existing and prospective customers. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm are the keys to achieving the goals of this role. The work involves driving toward results by enrolling the commitment and buy-in of others. Sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. This role requires a high degree of customer obsession with a goal of exceeding customer expectations.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles. The employee is regularly required to lift up to 25 pounds, frequently required to lift up to 50 pounds and is occasionally required to lift up to and in excess of 100 pounds with supporting equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Personal Protection Equipment and MSHA 5000-23 certification is required in this role. The position is considered Safety Sensitive. Significant travel driving in the region is to be expected, however minimal need for over-night travel.

Responsibilities:

• Support market share, profitability, and revenue growth targets for drilling consumable products in Northwestern Nevada and portions of Northern California.
• Align customer's goals and objectives with Epiroc's products and services by earning "trusted advisor" status with key customer contacts and teams.
• Support the ongoing refinement and execution of Epiroc USA's Go-To-Market strategy by aligning and collaborating with business line managers, product and application specialists, agents, dealers and other salespersons and leaders within Epiroc.
• Maintain detailed product forecasts by working closely with the District Manager and the local customer base to ensure appropriate inventory and service levels.
• Manage inventory on hand along with various consignment locations.
• Manage warehouse and consignment location cleanliness and organization
• Process incoming and outgoing inventory
• Provide proper and timely documentation for invoicing and planning
• Administrate cost per foot agreements

Competence, Skills, and Experience:

• Associate's or Bachelor's degree preferred or the equivalent combination of education/experience
• Fresh engineering graduates (mining/ civil / mechanical / industrial) are invited to apply
• Preferred customer service experience in an industrial environment, mining or construction. Heavy equipment or tooling experience is highly preferred.
• Exceptional written and verbal communication skills are required with a proficiency in Business Operating, MS Office and CRM systems.

Behavioral Characteristics:

• Strong commitment to results
• Good time management skills and commitment to results
• Your focus to get things done is action-oriented and collaborative when needed
• Able to focus on details, precision, and accuracy.
• Operating in an environment of freedom with accountability, you are comfortable with taking charge and being open to feedback that helps you to be even more successful
• Customer obsession

Benefits:

• Compensation: $55,000 - $70,000 annually
• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation

Life at Epiroc:

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation and construction tools. The company was founded in Stockholm, Sweden and has passionate people supporting and collaborating with customers in more than 150 countries.

Employment at Epiroc Drilling Solutions LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc Drilling Solutions LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

United. Inspired.Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.