Sr. Internal Digital Communications Specialist

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Sr. Internal Digital Communications Specialist to join our Internal Communications Team in Newport Beach, CA.

As a Sr. Internal Digital Communications Specialist you'll move Pacific Life, and your career, forward by managing the technical execution and visual design of internal digital communications across email and intranet platforms. You will fill new role that sits on a team of 3 - 5 people on the Internal Communications Team in the People Experience function. Your colleagues will include a group of communications professionals.

How you'll help move us forward:

• Lead Email Campaigns in Salesforce Marketing Cloud - Build, test, and deploy targeted, mobile-responsive email campaigns using HTML, AMPscript, and automation tools to drive engagement.

• Drive Personalization and Performance Optimization - Implement segmentation and personalization strategies; track and analyze metrics to continuously improve campaign effectiveness.

• Manage and Evolve the Intranet Platform - Oversee intranet operations and lead the integration of new features like AI and cross-platform tools.

• Collaborate Across Teams for Strategic Alignment - Partner with communications and technical stakeholders to align on campaign goals, timelines, and content strategies.

• Design Engaging Visual Content - Create branded digital assets for emails and intranet, enhancing readability and visual appeal across internal channels.

The experience you bring:

What makes you stand out:

• Experience with Marketing Automation Strategy - Demonstrated ability to design and optimize multi-step, automated customer journeys using Salesforce Marketing Cloud or similar platforms.

• Advanced Data and Reporting Skills - Proficiency in tools like Tableau, Power BI, or SQL to analyze campaign performance and derive actionable insights.

• Creative Strategy and UX Mindset - Ability to apply user experience principles and creative thinking to enhance internal communications and digital engagement.

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.