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Business Transformation - Project Manager II

Navy Federal Credit Union
United States, Virginia, Vienna
Jul 25, 2025

Overview

We're seeking a strategic, action-oriented Project Manager to drive the business transformation for our deposit and membership product portfolios as part of a multi-year core modernization initiative. This is a high-impact role at the intersection of business, technology, and member experience. You'll lead efforts to align product strategy, operational readiness, and business process change with a modernized enterprise core platform. You'll partner closely with product managers, operations leaders, and enterprise delivery teams to ensure that new capabilities meet business goals and deliver exceptional value to our members. Work is performed under moderate supervision.

Responsibilities

  • Lead end-to-end planning and delivery of modernization efforts across deposit and membership portfolios
  • Coordinate with cross-functional teams to align product behavior, business processes, and operational readiness with platform transformation timelines
  • Collaborate and negotiate with business partners and vendors to understand requirement needs and resolve any gaps or risks/issues
  • Prepare and deliver status reports regarding project milestones, deliverables, dependencies, risks, and issues to management and stakeholders
  • Oversee project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
  • Maintain and archive all project related documentation
  • Identify, communicate and resolve technical, tactical and operational project issues and risks
  • Exhibit intellectual agility and interpersonal flexibility to reassess, reflect and shift thinking as projects or strategic direction changes
  • May be required to support product delivery teams throughout full product lifecycle
  • Communicate project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
  • Monitor and measure staff assignment results against project goals and task responsibilities
  • Provide regular feedback to project members and input to the performance review process
  • Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
  • Scrum coordination for agile functions such as sprint planning, daily standups, retrospectives, sprint demos, story refinement, and release planning, etc.
  • Perform other duties as assigned

Qualifications

  • Strategic thinker who thrives in complexity and can translate high-level goals into executable plans
  • Ability to influence cross-functional teams and communicate effectively at all levels
  • Experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partners
  • Working knowledge of development or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.
  • Working knowledge of project lifecycles and development methodologies, including agile project management principles and practices
  • Experience in leading agile development teams and facilitating team meetings in agile environment
  • Experience working and participating in cross-functional, multi-dimensional teams and projects
  • Experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Experience in collaborating across organizational boundaries and building partnerships across various functions
  • Experience in leading, guiding and coaching professional staff
  • Experience in vendor engagement related to project delivery
  • Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Effective presentation skills with essential executive presence
  • Effective skill building effective relationships through rapport, trust, diplomacy and tact
  • Effective skill using innovative thinking to solve problems and facilitate the decision making process
  • Effective organizational, planning and time management skills
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill communicating with all levels within an organization
  • Effective research, analytical, and problem solving skills
  • Effective skill resolving conflicting requests and meeting changing requirements
  • Effective verbal, interpersonal and written communication skills
  • Effective word processing, spreadsheet, and presentation software skills
  • Associate's degree in Information Technology, or related field, or the equivalent combination of education, training and experience

Desired Qualifications

  • Working knowledge of Navy Federal Project Portfolio Management
  • Working knowledge of Navy Federal functions, philosophy, operations and organizational objectives
  • Project Management Professional Certification
  • Bachelor's degree in Information Technology, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2025 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2025 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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