Senior Engineering Manager, Conversational AI

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join Adobe's Brand Concierge team as a Senior Engineering Manager, Conversational AI, where you will lead a passionate team building an AI-first, agentic experience platform that redefines how brands communicate. Our mission is to empower Adobe's customers to deliver intelligent, brand-authentic conversations at scale by leveraging generative AI to speak and act on behalf of the brand using its own content and data. If you are excited by the future of distributed computing through natural language interfaces and want to shape how conversation becomes the next click, we would love to connect. Adobe is pioneering the next chapter of personalized digital experiences, and Brand Concierge is at the forefront.

What You'll Do

• Manage a team of engineers from start to finish in developing the Brand Concierge agentic application, including research, building, implementation, quality assurance, production deployment and operation.
• Work closely with product management and clients to define and refine the product roadmap, user experience, priorities, and schedule. You will also collaborate actively with upstream and downstream teams. These groups are passionate about machine learning, language processing, administration, and analytical systems.
• Take ownership of the development life cycle, closely supervising progress, identifying risks and opportunities, and unblock challenges. Of course, you'll celebrate the team's success and mentor improvements and increased efficiency!
• Play a pivotal role in attracting, hiring, onboarding, and retaining outstanding engineers through mentorship, and grow them professionally and personally. Foster a culture that values teamwork, celebration and improvement. Your leadership will contribute to a positive and productive work environment.
• Drive the team using multiple languages in a zero to one product cycle, i.e. develop the initial version of software.
• Contribute to the architecture and high-level structure of our applications. Your technical expertise will ensure that our products are mindful of latency, scalability, fault tolerance, and quality at the largest enterprise scales.

What you need to succeed

• BS or MS in Computer Science or equivalent experience.
• 10 years of demonstrated experience in software engineering and previous management experience.
• Experience collaborating across time zones, work styles and different cultures.
• Ability to use AI-supported coding tools, have an AI-first mentality and work on the forefront of industry transformation.
• Comfort with ambiguity and the ability to mix gathering data with prototyping to build understanding and confirm direction.
• A track record of developing, leading, coaching, and mentoring software engineers. The key is to build an environment that promotes positivity and growth while supporting professional development.
• Demonstrated ability to collaborate across all collaborators, either drive consensus or disagreement and dedication, moving execution forward despite obstacles and unquestionably own the outcome.
• Strong grasp of Computer Science fundamentals, especially algorithms and data structures. You should be technical enough to write code if needed but not required to do so regularly.
• Extensive experience working in a distributed systems SaaS environment.
• Experience developing in Java, Scala, or Python.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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