Electric Power Generation (EPG) Technician
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
JOB PROFILE
The Electric Power Generation (EPG) Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory.
BASIC REQUIREMENTS
- Power Generation Technology training or Power Production and Maintenance training through accredited technical schools or military experience preferred. High school diploma required.
- Two or more years of previous hands-on electrical diagnostics and advanced troubleshooting experience working on 8.5kW - 2,500kW diesel powered generators. Candidates with limited electrical experience, but with strong engine experience will be considered.
- Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Demonstrated sense of urgency and self-initiative, and the personal drive to be successful.
- Excellent communication skills.
- Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing.
- Must possess basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.
- Must be able to travel as required generally within territory (averaging up to 20%).
RESPONSIBILITIES
- The EPG Technician will read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
- Works with electric and electronic schematics, wiring diagrams and ladder logic; and demonstrates an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment. Electrical switchgear experience is helpful.
- Provides advanced troubleshooting and high-quality repair service on power generation, switch gear and uninterrupted power source (UPS) systems, responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed.
- EPG Technicians have safety, customer satisfaction, and business responsibility within a branch region.
- Responsible for communicating to provide an exceptional customer experience as they identify, troubleshoot, diagnose, and repair electrical generator systems and related engine mechanical systems.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
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Listing is current as of Aug 03, 2025 04:44 AM
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