Customs Brokerage Manager

DHL Global Forwarding
paid time off, sick time, 401(k)
United States, Texas, Dallas
Aug 03, 2025
Description Job Title: Customs Brokerage Manager Job Location: Dallas, TX DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html We have an exciting opportunity for a Customs Brokerage Manager to manage and coordinate all customs clearance activities at our Dallas location. Key Responsibilities: Execute custom and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities. Contribute to planning and directing workflow of employees to ensure customs clearance is completed in a timely manner. Monitor shipped items, shipping validity dates and debits and duties/tariffs at government institutions Execute customs entries (Consumption & Foreign Trade Zone), categorize goods based on information provided by customers and undertake customs security filing Close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status. Calculate duties, tariffs, price conversions, weight and volume of merchandise exported/imported to/from foreign destinations Impart guidance on pricing and margin, support on bids, RFQs and customer presentations Resolve customer issues and appropriately resolve incidents such as escalations/disputes raised by internal or external customers Skills and Qualifications: Considerable knowledge of all regulatory aspects related to importing Ability to create and execute vision for customs product that incorporates compliance, customer service, commercial value and shareholder value. Exceptional analytical and problem solving skills Excellent verbal, written, and interpersonal communication skills. Strong computer skills, including word processing, spreadsheet, presentation, and database applications Demonstrated personal leadership skills, sharing the core vision and values of DGF and its strategic direction Financial skills / budgeting experience Typically requires BS/BA and 7-8 years' experience in related field, including at least 3-4 years of supervisory experience Customs Brokerage License preferred Logis Air / Cargo Wise systems knowledge is a plus Pay Range: $79,777.50 - $106,370.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.