Counseling Clerk II

Under minimal oversight, performs lead responsibilities for clerical operations of the counseling center.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Serves as an initial source of information and assistance to persons contacting a counseling service center; communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis; refers student's questions on program prerequisites or graduation requirements to the appropriate staff member; reviews files, records, and other documents to obtain information to respond to requests; computes, records, and proofreads data and other information, such as records or reports; prepares and maintains student information database; assists in developing forms and procedures for counseling services; prepares and monitors daily schedule for counselors; completes work schedules and arranges appointments for staff and students; receives and verifies graduation petitions; composes a letters and other correspondence; proctors exams and delivers completed exams to instructors; scribes and /or reads exams for disabled students; administers tests; and provides mobility assistance training for visually impaired students; serves on committees as assigned; answers telephone and responds to voice mail and emails, routing as needed; processes outgoing and incoming mail including delivering mail, packages, and other materials; orders materials, supplies, and services, and completes records and reports; prepares and maintains an inventory of materials needed for various processes such as student orientation files; issues equipment and assists disabled students with computers and other equipment; schedules interpreters or captioners for deaf students; assembles and maintains materials for application packets, group orientation sessions, registrations, and other related documents; maintains counselor and staff attendance records; provides clerical support for administrative assistant; and assists other student service departments. Performs related duties as assigned.

Applicants applying to this position are REQUIRED to complete and submit:

1. A Los Rios Community College District Application
2. Resume or Curriculum Vitae
3. Letter of Interest

• Applications submitted without all required documents, listed above, will be disqualified.
• Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
• Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
• Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
• Applicants are required to submit official transcripts within 60 days of the time of hire.
• Graduate advising documents and grade reports will not be accepted as official transcripts.
• Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
• A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
• Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.