Field Applications Engineer (FAE) - Strategic Datacenter Accounts

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

THE ROLE:

We are looking for our next team member to support strategic datacenter customers in the San Francisco Bay area. In this commissioned technical sales role, you will help drive a new era of computing into the datacenter by engaging with key customer engineering and leadership contacts to demonstrate AMD technology addressing their most critical business challenges. Working in partnership with Account Executive(s), the FAE is responsible for all technical engagements with their named customer(s). You will occasionally provide training to teammates and assist them with their unique challenges that intersect your subject matter expertise. Success in this role is measured by AMD share of the customers' addressable market. Achieving success requires knowledge of platform optimization, technical understanding of x86 server platform and processor/SOC architecture, the Linux operating system, common cloud and datacenter workloads, and performance profiling and monitoring utilities, coupled with responsiveness, integrity, self-motivation, organization, and excellent verbal and written communications.

THE PERSON:

Does this sound like you? We'd love to talk!

• Excellent interpersonal and communication skills (written, verbal, and presentation) with a balance of hardware, system architecture, and application software expertise

• Ability to work independently and as part of a team

• Outstanding organizational and time management skills, handling multiple sometimes conflicting priorities

• Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships

• Willing to travel up to 25%

KEY RESPONSIBILITIES:

• Provide technical guidance and assistance to Account Executives in defining and executing account strategy

• Discover critical customer business challenges addressable with AMD technology

• Provide hands-on, expert-level technical guidance to systems engineers and application developers in platform selection and optimization

• Partner with other AMD subject matter authorities to tackle specific customer challenges

• Architect, install, and test solutions in-house, as needed, to demonstrate and ensure successful evaluations and deployments

• Lead technical sessions and seminars on topics, technologies, and products relevant for your customer

• Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD

• Provide voice of the customer feedback to AMD marketing and engineering teams, OEM account teams

PREFERRED EXPERIENCE:

• Success in a customer-facing technical role

• Workload and application deployment or development of databases (PostgreSQL, MySQL, Redis, MongoDB), web caching/serving (NGINX, Apache Web Server), AI/ML inference, containerized workload deployments (Kubernetes, Docker), networking, software-defined storage, and data analytics (Apache Spark, MapReduce)

• Server software ecosystem: Linux, Linux-KVM, Java, and profiling and performance optimization tools such as Linux Perf, strace, and Intel vTune

• Setup and configuration of both physical and virtual server systems including operating system software, networking and storage infrastructure, and a proven understanding of server systems at the node, rack and datacenter level

ACADEMIC CREDENTIALS:

• Bachelor's degree in a technical field (Computer Science, Computer Engineering, or Electrical Engineering preferred), or sufficient equivalent technical experience

• AWS Cloud Practitioner (or Azure or GCP equivalent) a plus

• AWS Solutions Architect Associate (or Azure or GCP equivalent) a plus

LOCATION:

• This is primarily a work from home position, within one hour drive of San Francisco or San Jose preferred

• Within one hour drive of a commercial airport (travel may exceed 25%)

• This position is not eligible for relocation expenses or immigration sponsorship

#LI-RF1

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.