Hybrid Credit Rep

Flexstaff is hiring a Credit Representative to join our client's team on a temporary basis hybrid.

Work schedule: Monday thru Wednesday only in office, Thursday-Friday WFH 9a-5p

Pay: 19.00-19.50 per hour

MINIMUM REQUIREMENTS

Typically requires general education and/or vocational training but little to no experience. This position requires a high school degree or equivalent.

KEY RESPONSIBILITIES

• Carries out the function of collection of accounts receivable and past dues, and coordinates resolution of customer chargeback claims, disputes, and billing issues. Gathers credit and/or reference information.
• Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports.
• Responds to inquiries from customers or external collection resources. Coordinates/assists in the application of check, wire transfer, and credit card payments with the Accounts receivable Dept. to ensure proper application.
• Resolves charge backs and disputed items through contacts the Billing and/or Sales departments, and follow up with customer for prompt collection.
• Prepares periodic account information. Receives telephone inquires and answer routine questions on department policies.
• Reports to Credit Analyst and Credit Manager.

OTHER EXPECTATIONS

This position requires a high school degree or equivalent. At least one year in a Credit and/or Accounts receivable department or equivalent experience required. A bachelor's degree in a related field will be accepted in lieu of experience. Must be comfortable working with figures and must use tact dealing with customers. Effective P.C. skills necessary, including knowledge of spreadsheet, word processing and communications software through Windows platforms. Strong Interpersonal skills, and ability to work under pressure are needed.