Medical Office Clerk * General Surgery Clinic

Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team.

Decypher is seeking a Medical Office Clerk - General Surgery Clinic to support Naval Medical Center Camp Lejeune in Jacksonville, North Carolina. U.S. Citizenship is required.

Qualifications

• Education/Degree: High School Degree General Educational Development (GED) equivalency,

At Decypher we believe that equal opportunity fuels innovation by using the strengths of individual differences. Therefore, we strive to provide a welcoming and inclusive work environment. Decypher is fully committed to a program of equal opportunity for all applicants and employees and will actively carry out all federal and state regulations and executive orders. We apply our equal opportunity policy to all employment decisions.

Responsibilities

• Greets patients/visitors at a clinic front desk; checks in patients for patient encounter.
• Answers main office phone line.
• Schedules medical appointments and determines patient eligibility for services as needed.
• Obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process and close of business and resolves any delinquent or pending appointments in computer system.
• Screen, record and redirect telephone calls each month. Messages shall be taken, and information relayed to appropriate staff members within 30 minutes.
• Check-in patients for either scheduled or walk-in appointments. Upon check-in, the contractor shall gather/verify demographic information (name, address, home/work telephone numbers, sponsor SSN, patient SSN, date of birth and insurance information.)
• Appropriately initiate approximately T-cons. Each T-con takes approximately 5 minutes to enter.
• Pull patient files the day prior to a scheduled appointment and update with any new information.
• Print out prescriptions or requested records and place them in the correct patient's chart for the medical staff to reconcile patients' medications.

This job description is not intended to be all inclusive. Therefore, the employee may be requested to perform other reasonable duties as assigned by the immediate supervisor or other management as required.

Note: This position is expected to be filled at a later date. Applications are still encouraged, and qualified candidates will be contacted when the hiring process begins.