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Loan Operations Administrator

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Aug 06, 2025

Job Title:

Loan Operations Administrator

Location:

Block 23

What you'll do:

As a Loan Operations Administrator, you will be responsible for the loan file following the wiring of funds to escrow/title and/or recording of loan documents. This position ensures that all required documentation is included in the loan file and verified for quality, completeness, and accuracy. You will work closely with Quality Control, the Loan Documentation Manager, and bank personnel to ensure loans comply with state and federal laws, regulations, and bank lending policies and procedures. This position is also expected to promote business growth by delivering excellent customer service to internal and external clients. One of your key responsibilities is quality control review of submitted loan boarding packages to be submitted to the boarding team for entering the bank's core system
  • Responsible for the quality control review of submitted loan boarding packages for new loans and change in terms on existing loans (commercial, real estate, etc.), ensuring quality, completeness and accuracy, to be submitted to the boarding team for entering on the bank's core system - Adhering to the required separation of duties between package preparation and quality control.
  • Prepare closing packages (closing letters and copies of all signed loan documents), ensuring quality, completeness, and accuracy, to be sent to the borrowers. As well as responsible for tracking, reviewing & completing loan documentation ticklers on the bank's tickler system.
  • Provides administrative support to the loan closers, as needed. Respond promptly and professionally to assigned post-funding tasks and/or requests. Participates in and supervises special projects assigned by management

What you'll need:

  • 1+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field.
  • High school diploma required.
  • Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Knowledge of one or more loan types.
  • Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service.
  • Intermediate speaking and writing communication skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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