Senior Technical Program Manager

About the Role

The Senior Technical Program Manager (TPM) plays a critical role in aligning Technology and Functional leadership around high-impact initiatives. This position will focus on delivering complex technical capabilities that enable strategic business outcomes, starting with the global consolidation and replacement of Financial General Ledger (GL), Accounts Payable (AP), and Asset Management applications into a unified Enterprise Resource Planning (ERP) platform.

In partnership with Finance, you will drive the planning, de-risking, and execution of multi-year ERP transformation efforts, coordinate cross-functional teams, and manage execution quality. Future responsibilities will include roadmap planning, platform enhancement, and capability expansion.

About the Team

The Technical Program Management Office (TPMO) is part of the Technology Innovation & Strategic Operations (TISO) group. TPMO drives execution excellence and strategic alignment across WEX's technology landscape.

As a member of TPMO, you will lead a large-scale ERP initiative in close collaboration with Finance, Product, Engineering, and Business stakeholders, applying Agile principles and systems thinking to unlock delivery velocity.

Key Responsibilities

Program Leadership

• Lead end-to-end technical program delivery for ERP transformation efforts, including roadmap development, product backlog refinement, and milestone tracking.

• Oversee execution of multi-year ERP initiatives spanning GL, AP, and Asset Management domains.

• Partner with Functional and Technology stakeholders to plan and align priorities across business units.

Execution & Risk Management

• Monitor progress against deliverables; identify and mitigate risks.

• Drive effective course correction through structured reporting and executive engagement.

• Ensure data hygiene and traceability within Jira and other Atlassian tools to support financial tracking and transparency.

Cross-Functional Collaboration

• Coordinate dependencies across multiple workstreams and technical teams.

• Act as a central point of contact between Product, Engineering, Architecture, and Business stakeholders.

• Champion adaptive planning and Agile best practices as appropriate across distributed teams.

Change & Stakeholder Management

• Lead organizational readiness for significant changes in ways of working, in collaboration with Business Sponsors and Change Managers.

• Drive communications, training, and adoption strategies to ensure sustainable solution delivery.

• Provide consistent, timely updates to stakeholders and senior leadership.

Required Qualifications

• Education: Bachelor's degree in Information Systems, Computer Science, or related field-or equivalent experience.

• Experience: 7+ years of technical program management in complex ERP environments (SAP, Oracle, Workday, etc.).

• Proven ability to manage multi-year enterprise-scale initiatives with high cross-functional interdependency.

• Deep understanding of Agile methodologies (Scrum, SAFe) and software development lifecycle (SDLC).

• Demonstrated success in transformation efforts across Record-to-Report, Procure-to-Pay, and Order-to-Cash.

Preferred Qualifications

• Certifications such as PMP, Agile Certified Practitioner (ACP), or similar.

• Experience in FinTech or regulated industries.

• Hands-on experience with Jira, Confluence, and Google Workspace.

• Prior involvement in ERP solution delivery using Oracle, SAP, or Workday platforms.

You'll Thrive Here If You:

• Are a structured thinker who excels at navigating ambiguity and aligning stakeholders.

• Bring clarity, coordination, and calm to fast-moving, high-stakes initiatives.

• Communicate clearly across technical and non-technical audiences.

• Are energized by solving complex problems and delivering results that matter.