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Clinic/Practice Coordinator

Salem Hospital
United States, Massachusetts, Salem
81 Highland Avenue (Show on map)
Aug 07, 2025
Summary
Responsible for supervising and coordinating the administrative operations of the clinic. Work closely with healthcare providers, staff, and patients to ensure efficient clinic operations and excellent patient care.

Does this position require Patient Care?
No

Essential Functions
-Coordinate daily clinic operations, ensuring smooth workflow and efficient utilization of resources.

-Manage and schedule appointments, consultations, and follow-up visits for patients.

-Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations.

-Oversee patient registration, check-in, and check-out procedures, ensuring a positive patient experience.

-Supervise administrative staff, providing guidance, training, and support as needed.

-Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources.

-Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner.

-Collaborate with healthcare providers and staff to develop and implement clinic policies, procedures, and protocols.

Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Clinic/Office/Hospital Experience 3-5 years required and Administrative Office Experience 3-5 years required and Leadership/Supervisory Experience 2-3 years preferred
Knowledge, Skills and Abilities
- Strong knowledge of medical terminology, healthcare regulations, and industry standards.
- Strong leadership and supervisory abilities.
- Proficiency in using electronic health records and other clinic management software.
- Excellent organizational, multitasking, and problem-solving skills.
- Effective communication and interpersonal skills.
- Attention to detail and commitment to maintaining accuracy and confidentiality.

Physical Requirements
  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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