Account Service Representative

We are one of North America's most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow stronger. To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

What We Offer

OUTFRONT offers a comprehensive benefits program including:

• Medical, Dental, Vision (including same and opposite-sex domestic partners)
• HSA and FSA plans, Family Benefits, Pet Benefits
• 401(k) Plan with an Employer Match
• Paid Time Off, Commuter Benefits, Educational Assistance
• Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)

Your Role

The Account Service Representative is responsible for interacting with Account Executives and advertising agencies across all OUTFRONT Media markets to drive revenue specifically to the New York transit market. The position will be responsible for delivering and executing sales proposals and achieving assigned revenue goals. The incumbent plays an instrumental role in understanding the culture, geography and demographics of the New York market to deliver creative campaigns and solutions to the Account Executives.

Your Responsibilities

• Partner with Account Executives on all facets of client relations, including proposal completion, media plans, customer service, and revenue objectives.
• Manage and complete RFP's in a timely manner.
• Regular internal follow-up on proposals.
• Select OUTFRONT Media assets to amplify clients' campaigns, products and brand stories.
• Provide outstanding customer service through product knowledge, industry news and market expertise.
• Master inventory knowledge of the New York DMA.
• Showcase New York inventory and aspects of various New York locals. Participate in market rides.
• Develop and foster Account Executive relationships to drive new business, renewals, and up-sells to the client.
• Resolve client inquires by involving appropriate resources.
• Prepare PowerPoint presentations and analyzes to supplement media plans and proposals.
• Prepare periodic market and sales reports.
• Establish strong working relationships Account Executives, sales team and clients.
• Work collaboratively with multiple departments (e.g., account, charting, creative and research teams) to achieve objectives and optimize revenue through strategic and creative means.
• Continually strive for improvement on the sales and operations processes.

Your Qualifications

• Bachelor's Degree preferred. Course of study in Marketing, Digital Marketing, Communications or similar a plus.
• Active driver's license a must.
• Proficient with Microsoft PowerPoint, Word and Excel.
• Strong analytic capabilities.
• Self-motivated with 2-4 years of related work experience.
• Goal-oriented with excellent oral and written communication skills.
• Detail oriented and enthusiastic about the media and OOH industries.
• Knowledge of OOH advertising or previous experience in the advertising industry a plus.
• Self-starter eager to work in a high pressure, fast-paced environment and enjoys challenges.

The salary range for this role is $85,000-$100,000 per year.This role is also eligible for incentive compensation. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.