Information Retrieval Engineer, Brand Concierge

The Opportunity

We are seeking a highly skilled Information Retrieval Engineer to lead the development and optimization of retrieval systems that power context-aware large language models (LLMs). This role focuses on building robust Retrieval-Augmented Generation (RAG) pipelines to ensure AI agents and applications have access to the most relevant, timely, and high-quality information.

You'll work at the intersection of data engineering, machine learning, and knowledge management-enabling better reasoning, accuracy, and performance for enterprise-grade AI systems.

What you'll Do

RAG System Design

• Architect and deploy scalable retrieval pipelines using vector databases (e.g., FAISS, Weaviate, Pinecone, Qdrant)
• Implement semantic search infrastructure and hybrid retrieval systems (semantic + keyword)

Data Processing & Ingestion

• Build ingestion pipelines for both structured and unstructured data sources
• Implement document chunking strategies, embedding generation (e.g., OpenAI, Cohere, HuggingFace), and metadata tagging

Retrieval Optimization

• Fine-tune relevance scoring, reranking algorithms, and query understanding mechanisms
• Develop techniques to improve precision/recall for specific business domains or user tasks

Knowledge Enhancement

• Create and maintain knowledge graphs to support context linking and disambiguation
• Manage data freshness and version control to ensure consistency and reliability of retrieved content

Reasoning Support

• Design and iterate on context window strategies that improve LLM reasoning (e.g., adaptive injection, task-based retrieval)
• Collaborate with prompt engineers and model developers to align retrieval outputs with downstream model behavior

Performance Monitoring

• Track key retrieval metrics such as accuracy, latency, and fallback rate
• Implement caching, prefetching, and deduplication strategies to optimize system responsiveness

• 4+ years in data engineering, ML infrastructure, or information retrieval
• Experience building and deploying RAG pipelines or semantic search systems
• Strong ML and Python skills and familiarity with retrieval libraries (e.g., Haystack, LangChain, Elasticsearch, Milvus)
• Proficiency with embedding models, vector similarity search, and document indexing
• Familiarity with cloud platforms and MLOps tooling (e.g., Airflow, dbt, Docker)

Preferred Qualifications

• Knowledge of graph databases (e.g., Neo4j, TigerGraph) or knowledge graph design
• Experience optimizing retrieval for LLMs (e.g., OpenAI, Anthropic, Mistral)
• Background in IR/NLP, Search Engineering, or Cognitive Computing
• Degree in Computer Science, Information Systems, or a related field

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.