Business Development Director

The Business Development Director manages and grows relationships with accounts that have been identified as strategically important to the company. These accounts may be located within the BDD 's assigned geographic territory but may also be located outside of their regional assigned area if deemed necessary for effective coverage. The BDD is the main point of contact for the account and is responsible for developing and implementing strategies to drive revenue and improve customer satisfaction, to solidify our position as vendor of choice. This role develops and implements strategies to drive revenue from these accounts.

Primary Responsibilities:

Below are the highest priority responsibilities performed in this position.

The statements below are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

• Existing strategic account management:
  1. Grow and increase existing business from assigned accounts
  2. Look for opportunities to cross sell services
  3. Identify and track expected RFQ activity using Microsoft Dynamics 365 CRM tool
• Prospecting and new strategic account pursuit: identifying potential strategic customers to utilize services within a facility
• General sales responsibilities:

1. Generating quoting opportunities by presenting and selling company test services
2. Focused effort on winning work to meet assigned quotas and quote follow-up to identify other actions that improve our capture probability (clarifications, pricing, schedule, etc.)
3. Support the management of won opportunities to drive revenue
4. Preparing presentations, specific to potential customer needs
5. Customer communications including telephone calls, in-person visits and presentations to prospective customers
6. Participating in trade shows and conventions
7. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff

• Reporting and analysis:

1. Capture management, accurate forecasting
2. Preparing action/account plans to identify specific targets and projects
3. Preparing a variety of status reports, including activity, closings, follow-up
4. Analyze facility's market potential and determine the value of prospective customers

Minimum Qualifications:

• 8+ years of field sales experience to include critical/key new accounts, customer development, selling in a technical/engineering environment to one or more of the following industries: Aerospace, Defense, or Space
• Experience working with a CRM such as Microsoft Dynamics 365
• Must be able to travel 50% - 75% of the time

Preferred Qualifications:

• Bachelor's degree in business, marketing, or related technical field
• 10+ years of field sales experience to include critical/key new accounts, customer development, selling in a technical/engineering environment to one or more of the following industries: Aerospace, Defense, or Space

• Ability to negotiate discounts for standard customers/accounts and MSAs
• Proficient in communicating price increases
• Must be able to effectively represent Element US Space and Defense during award of contract process unsupervised
• Excellent understanding of Element US Space and Defense sales process
• Highly capable of engaging customer interest, which includes establishing and building relationships with customers to encourage new and repeat business opportunities; tactical focus is needed to best position the organization for continued access to opportunities
• Foster customer loyalty and retention based on exceptional services
• Works on proprietary programs critical to the safety and prosperity of the United States
• Ability to maintain an influential position in the industry that is being serviced
• Ability to consistently provide excellent customer service to accounts
• Must have excellent communication, interpersonal, and interaction skills
• Ability to execute high level sales strategy by maximizing the "return-on-time" investment for the Facility/segment
• Must be able to effectively prioritize and manage time
• Must have strong technical knowledge, acumen, and good understanding of company capabilities
• Must have proficient computer skills (MS Office Suite) and have experience with a CRM
• Must be a team player

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Policy Statement:

It is the policy of Element US Space & Defense to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions.

Equal Opportunity Employer M/F/D/V

recruitingteam@nts.com