Automation Engineer

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

What You Will Be Doing

The Automation Engineer is responsible for leading the design, implementation, and
maintenance of automated and AI based solutions to improve legal workflows. This role
requires legal knowledge, technical expertise, and strong communication skills to drive
innovation and efficiency. The Automation Engineer will collaborate with practice and
business stakeholders to drive initiatives to enhance efficiency and accuracy within the firm.
This role also involves continuous monitoring and improvement of automated systems. By
staying at the forefront of legal technology trends, this role will spearhead innovative
projects that significantly improve legal operations and contribute to the overall success of
the organization.

About this Role

• Engage with stakeholders to proactively identify process improvement opportunities,
  gather requirements, design and deliver solutions that align with customer needs.
• Review, analyze, and model business processes and information flows to identify
  inefficiencies and areas for improvement.
• Propose solutions (including automation and use of AI); identifying alignment with
  business requirements; making recommendations.
• Responsible to document process change requirements using the agreed standards,
  methods, and tools ensuring consistent high-quality output.
• Responsible for the design and implementation automated solutions using Microsoft
  Studio ecosystem.
• Responsible for the definition, development, and delivery processes and systems to ensure
  that service levels are consistently in alignment with customer experience expectations.
• Effectively communicate with key stakeholders at all levels and in all departments in
  order to ensure their engagement and support of business improvement activities.
• Integrate automation solutions with existing software systems and databases.
• Provide technical oversight and review of work from junior team members
• Responsible for the design, development, testing, and deployment of new
  applications and automations, as well as the enhancement and maintenance of
  existing ones.
• Displays professionalism, quality service and a positive can do attitude to internal
  members/departments of the Firm.
• Facilities cross-functional collaboration to ensure that automation initiatives are aligned
  with broader firm goals.
• Assumes additional responsibilities as assigned.

Your Qualifications/What You Will Bring

• Proficiency with Microsoft O365 applications and Microsoft Copilot Studio Power Apps and AI agents)
• Strong technical background with a focus on workflow automation and process improvement.
• Experience in process automation, scripting, and workflow design, and automation tools (Copilot studio: Power Automate, PowerApps, SharePoint, PowerBI)
• Desire to learn new techniques and skills.
• Strong analysis, planning, organizing and time management skills.
• Effective interpersonal, verbal, and written communication skills.
• Strong attention to detail and an ability to handle and prioritize multiple tasks and work under deadlines.
• Interest in and ability to acquire new skills and tackle challenging projects.
• Ability to work effectively with both users and technical staff in team-oriented environments.

Education:

• Bachelor's degree

Experience:

• 3-5 years' application design, development, and support experience. Workflow and process improvement methodology and technology solution experience strongly preferred
• Knowledge of machine learning and artificial intelligence concepts.
• Law firm experience is preferred

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodations for qualified individuals with disabilities and otherwise as required by applicable law.

For more information about Equal Employment Opportunity, please click here.

For additional information about our benefits, please click here.