Academic Program Coordinator II

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Under the leadership of the Vice Provost for Undergraduate Education and Student Success, the Office of Undergraduate Education and Student Success (OUESS) enriches undergraduate education and empowers students to succeed. We engage in collaborative development and delivery of transformative learning experiences, and we continuously pursue initiatives to foster success for all students. We do this through the efforts of our faculty, staff, and students. Visit www.oue.gatech.edu.

The Office of Student Achievement (OSA) is a unit within the Office of Undergraduate Education and Student Success (OUESS). The OSA provides student success programs and initiatives to increase the retention, graduation, and post-graduation success of students and enhance achievement across the matriculation cycle for all students. Combining predictive analytics, academic opportunities, advanced enrichment activities, and navigation to financial resources OSA empowers students to achieve excellence in all endeavors throughout matriculation at Georgia Tech.

Note on working time:
This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings as weekends based on student programs and with advanced notice. We are looking for hardworking professionals who are dedicated to undergraduate education and make students the top priority to join our organization of talented, energetic, and creative team members.

Provide administrative and logistical support to assigned degreed and/or non-degreed academic program offerings of an Institute college or school. Facilitate the various actions required to successfully offer and conduct academic programs. These actions may range from student recruitment to course evaluation. Program assignments are generally considered to be complex or advanced in content and objective. This position will interact on a consistent basis with: faculty members, prospects, students, vendors. This position typically will advise and counsel: prospects, students, vendors. This position will supervise: NA

Job Duty 1 -
Coordinate the application process through response to prospect inquires, scheduling interviews, maintaining applicant records, etc.

Job Duty 2 -
Oversee student recruitment/program promotional event preparation.

Job Duty 3 -
Serve as primary point of contact for students and prospective students regarding assigned program offerings.

Job Duty 4 -
Coordinate preparations for conducting courses which may include classroom or facilities scheduling and preparation, ordering and distributing course materials, etc.

Job Duty 5 -
Prepare and update course schedules.

Job Duty 6 -
Develop and administer program budget.

Job Duty 7 -
Distribute and collect course evaluations; summarize and prepare reports.

Job Duty 8 -
May maintain websites promoting program offerings.

Job Duty 9 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Academic Affairs, Business Management, Education or related field or equivalent combination of education and experience

Required Experience
Four to five years of job related experience

Additional Preferred Qualifications

• Knowledge of and ability in website maintenance is a preferred job skill
• Experience supporting academic success or student development programs.
• Proficiency in event support, including designing fliers and images (e.g., Drupal, Canva, or similar platforms).
• Familiarity with software systems and data management tools (e.g., Banner, Workday, Tableau, Canvas, Microsoft Office).
• Project management and strong organizational skills

This job requires knowledge and skills related to educational program administration; customer service, oral and written communications; organization; multi-tasking; maintaining accounting records; and, use of basic and specialized computer applications.

Questions about this position or search may directed to Jenae McCray at jmccray31@gatech.edu

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Additional duties related to the position include the following:
Reporting to the Assistant Director of Academic Initiatives, the Academic Program Coordinator will contribute and serve as follows:

• Oversee promotional and recruitment events for OSA programs, ensuring strong representation and engagement
• Coordinate the student employee application process, including responding to inquiries, scheduling interviews, and maintaining applicant records
• Serve as the first point of contact for prospective and current students regarding academic support programs and services
• Administer, collect, and analyze student evaluations; prepare summary reports for internal use and continuous improvement
• Manage logistical preparations for OSA-supported courses, events, and workshops, including room reservations, technology needs, and course materials
• May assist with data tracking and reporting related to student progress and program outcomes
• Coordinate updates related to OSA programs, website, and digital platforms as needed to reflect current offerings
• Developing collaborative relationships with colleagues, campus partners, and students
• May have the ability to mentor and support student employees. Due to the responsibilities of this position and the needs of the department, this role typically operates with a schedule that reflects Monday through Thursday 11:00 am to 8:00 pm, and Friday 9:00 am to 6:00 pm.

Job grade: A7
Salary range: $55k - $65k
Location: Atlanta, GA