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Clerical Associate 4

New York City Department of Transportation
$46,503.00 - $73,002.00
United States, New York, Manhattan
Aug 12, 2025

The New York City Department of Transportation Bureau of Permit Management and Construction Control - Office of Permit Management is responsible for the review and approval of all construction related roadway and/or sidewalk permit requests. The permit office receives all permit applications and ensures that the necessary documents are included so they may begin the review process. The Office reviews applications and upon approval, issues construction permits and applies appropriate fees. Permits are issued to all utilities, plumbers, contractors, homeowners and other governmental agencies'; enabling them to work on the City's streets, which includes roadways, curbs, and sidewalks.

The Office of Permit Management seeks to hire 1 Clerical Associate Level 4 to provide clerical support. The selected candidates under supervision, with latitude for independent judgment, perform moderately difficult clerical duties in the office of Permit Management which has offices in Manhattan, Brooklyn, Queens and Staten Island. Duties include: review permit applications and supporting documentation submitted electronically by customers for accuracy; completeness and compliance with DOT requirements; data entry of permit information into on-line web permitting system; interact with the general public as related to the issuance of permits; maintain files and records; answer telephone calls from the public; interface with the office of Highway Inspection and Quality Assurance (HIQA), Office of Construction Mitigation and Coordination-Streets and the Division of Roadway Repair Maintenance; perform other related clerical duties.

TO BE CONSIDERED FOR THIS POSITION CANDIDATES MUST BE SERVING PERMANENTLY IN THE TITLE OF CLERICAL ASSOCIATE, OR BE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST, OR ELIGIBLE UNDER THE 55A PROGRAM.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

Ability to work independently and as part of a team. Ability to meet deadlines and work on multiple tasks simultaneously. Excellent verbal, Oral & written communication skills. Ability to review documents for accuracy. Proficiency in Microsoft Excel, Outlook, Word.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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