MANAGER - ACCOUNTS RECEIVABLE

Make a difference at OCHIN

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Essential Duties

• Oversees multiple invoicing types, including implementation, maintenance, and SOWs, to ensure accurate billing to members.
• Maintains knowledge of OCHIN's Pricebook, conducts tests to assess accuracy in billing, and monitors for pricing updates.
• Oversees payment posting timely and accurately with proper internal control processes.
• Develops and provides standard reporting to leadership regarding collection plan and member default.
• Responds to member questions within 48 hours; ensures team responds professionally and courteously to inquiries and provides warm handoffs when engaging other departments.
• Guides the Reporting and Install departments in ensuring reporting accuracy; troubleshoots as needed.
• Manages team workflow to ensure best practices related to invoicing and tracking tasks.
• Manages AR month-end close and revenue accrual process.
• Leads AR audit coordination.
• Collaborates with Statements of Work team to ensure smooth workflows.
• Oversees AR integrations with key systems to ensure proper sync and data integrity; keeps apprised of AR software trends to ensure efficiency and innovation in AR tech stack.
• Collaborates extensively with Accounting Manager, Accounts Payable to ensure solid partnership, processes, and engagement between the teams.
• Models a strong "member first" customer-service mindset for the team.
• Coaches and develops team members to ensure they can perform their best work and attain goals.
• Demonstrates ability to work under pressure while maintaining accuracy and meeting deadlines.
• Takes active role in leadership and member meetings.
• Handles other duties as assigned.

• Bachelor's degree in accounting or related field required
• Minimum of 5 years of work experience in accounting environment
• Working Knowledge of Generally Accepted Accounting Principles
• 3-5 years supervisory experience is required
• Experience with escalated customer inquiries and issues is required
• Credit and collections experience required
• Intermediate to Advanced Excel required (maybe tested)
• Experience with NetSuite is high desired - preference given to candidates with NetSuite

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.?

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint (min-$81,669 - mid-$106,170), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.