Desktop/Tech Support: II (Intermediate)

Job Title: Desktop/Tech Support

Duration: 08/25/2025 to 02/24/2026

Location: NJ USA 07940

Pay rate: $23.00 - $24.75 hourly on W2

JOB SUMMARY:

Duties and Responsibilities:
* Equipment Requisition Fulfillment: Process equipment requisitions based on business needs, including new hire setups, termination arrangements, legal hold requests, and peripheral procurement.
* Equipment Validation and Procurement: Verify and procure equipment based on availability from internal stock.
* Inventory Management and Audit Readiness: Maintain accurate and up-to-date inventory records of all equipment on hand. Ensure audit readiness by adhering to established inventory management procedures.
* Hardware Audits and Troubleshooting: Participate in hardware audits to verify equipment status and identify any discrepancies. Perform hands-on troubleshooting, installation, and upgrades of hardware, software, and system configurations.
* Asset Management System Updates: Ensure the asset management system is updated with accurate information for all equipment, including its current location, status (on hand, in transit, deployed, or pending disposal).
* Equipment Deployment Preparation: Prepare, test, and configure equipment for deployment to ensure seamless integration and functionality.
* Equipment Packaging and Shipment: Package and ship equipment efficiently using appropriate boxing, packing materials, and shipping methods.
* Equipment Disposal: Lead all aspects of the disposal of end-of-life equipment in compliance with company policies and environmental regulations.

Qualifications:
Technical Skill Set:
* Proven experience installing and maintaining Windows 10, Windows 11, MacOS X operating systems.
* Familiarity with Active Directory, Azure Active Directory, InTune, Encryption (Bit Locker & FileVault), Ivanti, PowerShell, and ServiceNow is highly desirable.
* Working knowledge of Windows Deployment Toolkit for Imaging.
* Comprehensive technical understanding of laptop and desktop hardware & peripherals.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.