New

CCTV Operations Specialist

TEKsystems
$25.33 / hr
life insurance, sick time, 401(k), retirement plan

Aug 13, 2025
Description Business Overview: Project Description - what are the selling points that would spike a candidates interest in this role: The Enterprise Fraud Response Team within Best Buy is a highly collaborative productive and energizing team whose focus is to identify and resolve several types of eCommerce post purchase fraud. In this role you would have the opportunity to apply your talents for data analytics communication critical and logical thinking in order to resolve customer claims on behalf of the organization. Note: - This is a non-customer facing role - Currently this role is not contract to hire - Role is open to contract extension following one year Why are you looking for this role at this time? To support the team with workload Position Overview: Responsibilities/Deliverables that the resource will be responsible for: - Retrieve and analyze data in relation to fraud investigations - Reviewing transaction data for potential fraud - Assist with ongoing investigations Typical Day in the role: - 90 percent heads down work on tasks listed above How is performance measured in this role? Through an ability to meet deadlines established by the team. Skills Overview: What are the MUST have skills that you are looking for in a candidate? - Ability to multi-task and prioritize workload - Excellent organizational skills detail oriented and analytical - Developed communication skills both written and verbal - Minimum six months experience in fraud detection and asset protection preferably in a retail environment - Self-starter who is comfortable in a Hybrid work environment What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role? These are nice to have but not required - Microsoft Office proficiency Teams Excel - SQL experience - CCTV analysis - Investigation experience What are the soft skills that you feel candidates must-have in order to be successful in this role? - Detail oriented analytical - Ability to multitask and prioritize workload - Excellent organizational skills Process Overview: Interview Process/Interview Timeline: - Phone Screens 15 minutes Microsoft Teams Interview 30 minutes Skills Data analysis, Sql, Data, Analysis, Analytic, Microsoft excel Top Skills Details Data analysis Additional Skills & Qualifications Skills Overview: What are the MUST have skills that you are looking for in a candidate? - Ability to multi-task and prioritize workload - Excellent organizational skills detail oriented and analytical - Developed communication skills both written and verbal - Minimum six months experience in fraud detection and asset protection preferably in a retail environment - Self-starter who is comfortable in a Hybrid work environment What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role? These are nice to have but not required - Microsoft Office proficiency Teams Excel - SQL experience - CCTV analysis - Investigation experience Experience Level Entry LevelTeam Overview Join a highly collaborative and fast-paced team focused on identifying and resolving various types of post-purchase eCommerce fraud. This role offers a unique opportunity to apply your skills in data analytics, communication, and critical thinking to support fraud investigations and protect the organization. Key Responsibilities * Retrieve and analyze data related to fraud investigations * Review transaction data to identify potential fraud * Assist with ongoing investigations and case documentation Typical Day * Approximately 90% of the day is spent on focused, independent work related to fraud detection and analysis. Performance Metrics * Success is measured by the ability to meet deadlines and deliver accurate, timely analysis. Required Skills * Strong multitasking and prioritization abilities * Excellent organizational skills; detail-oriented and analytical * Effective written and verbal communication skills * Minimum 6 months of experience in fraud detection or asset protection (preferably in a retail environment) * Self-starter comfortable in a hybrid work setting Preferred Technical Skills (Not required but beneficial) * Proficiency in Microsoft Office (Excel, Teams) * Experience with SQL * CCTV analysis * Prior investigation experience Key Soft Skills * High attention to detail * Analytical mindset * Strong organizational and time management skills Interview Process * Step 1: 15-minute phone screen * Step 2: 30-minute Microsoft Teams interview Top Skills * Data analysis * SQL * Microsoft Excel Pay and Benefits The pay range for this position is $25.33 - $25.33/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Pay and Benefits The pay range for this position is $25.33 - $25.33/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Richfield,MN. Application Deadline This position is anticipated to close on Aug 14, 2025. Pay and Benefits The pay range for this position is $25.33 - $25.33/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Richfield,MN. Application Deadline This position is anticipated to close on Aug 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.