Business Intelligence- Project Management Specialist

Chelsea Groton Bank is hiring a Project Management Specialist to join its Business Intelligence department. This role supports the Project Management Office by leading projects and process improvement initiatives, managing details and communication, and fostering collaboration across the organization. The ideal candidate will demonstrate the Bank's core traits and behaviors-such as being adaptable, collaborative, inclusive, proactive, and trustworthy-while using exceptional customer service skills to assess needs, drive innovation, and manage electronic workflows. By identifying and recommending changes to existing processes, this individual will help deliver strategic, bank-wide impact that enhances both team member and customer experiences.

Responsibilities and Requirements vary based on job level. Expectations include:

• Provides bank-wide collaboration by partnering with project leads across departments, driving and guiding initiatives through all stages including discovery, planning, implementation, closing, and sustainment.
• Manages project logistics by tracking progress, organizing key information, and ensuring data accuracy. Plans, facilitates, and follows up on project and process improvement meetings, while ensuring effective change communication.
• Contributes to the Project Management Office through enterprise-wide application administration, including document management, workflow and scheduling tools, and expanded use of the M365 environment. This includes developing and maintaining detailed process maps, business use cases, and implementing process improvement objectives and new applications based on business needs.
• Assists individuals and departments in executing process improvement and project initiatives, helping achieve defined goals and objectives.

Why Choose Chelsea?

The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more.

At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too.

Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)!

Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.