Syndicated Agency Loan Administrator

May be open to remote in the following locations for highly qualified candidates: AL, AR, AZ, CT, DE, IA, ID, IN, KS, KY, LA, ME, MS, NC, NE, NM, NV, OH, OK, OR, PA, RI, SC, SD, UT, WV

The Syndicated Agency Loan Administrator is responsible for post closing syndication, loan administration and invoicing of Agented and Bi-Lateral deals, delivering multifaceted support services for our borrowers, participating lenders and internal stakeholders.

• Loan servicing knowledge with emphasis on agency functions.
  • Contact person responsible for all ongoing daily activity and reconciliation issues associated with an assigned portfolio of approximately 50 client relationships
  • Monitor customer borrowings, payments, and rate setting activities
  • Contact customers regarding maturing loans for renewal or repayment
  • Prepare or review bills for distribution to borrowers, provide amounts for payoff statements and resolve any discrepancies
  • Process any amendment transactions by updating Loan IQ, calculating and distributing any applicable fees and applying any associated fees and/or cost allocations
  • Calculate quarterly and monthly fees and interest, reconciling amounts with borrowers and lenders
  • Monitor and reconcile any past due, suspense or account receivable items, notifying portfolio manager of any true delinquencies
  • Process all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessary
  • Updating compliance pricing ratios in Loan IQ when required
  • Process borrower and lender audit confirmations in a timely manner
• Accountable to administer all loans in accordance with the terms of governing documents, relevant legislation and company policy
• Support management with various inquiries, projects and audits

Bachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer Service

Preferred Skills:

• Knowledge of Bank operations and regulatory or legal environments
• Bachelor's degree in business, accounting or related area
• 3+ years financial operations experience
• Superior communications and multitasking skills, with the ability to interact with multiple individuals and large bank groups
• Knowledge of lending dynamics or Loan IQ system a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.