Senior Salesforce Administrator

What is the opportunity?

Working in a fast-paced, agile environment, this role will lead end-to-end implementations of Salesforce
solutions including requirements gathering, design, testing, deployment, documentation, and training. Additionally, the role will be responsible for managing and maintaining our Salesforce system configurations including custom objects, flows, reports, and dashboards. Partnering with developers
and third-party vendors, it will manage integrations, automations and advanced features while staying current on Salesforce releases and evaluating new features to recommend enhancements and system improvements that add value our end users.

What will you do?

• Lead end-to-end implementations of Salesforce solutions including requirements gathering, design, testing, deployment, documentation, training.
• Manage and maintain system configurations.
• Delivery of technical documentation and relevant training.
• Build and enhance business processes using Salesforce flows, validation rules, and other automation tools to reduce manual effort and increase operational efficiency.
• Partner with stakeholders to align system capabilities with evolving business needs.
• Be a go-to resource for team members for troubleshooting and support.

What do you need to succeed?

Must-have

• Strong communication Skills
• Salesforce Service Cloud, Sales Cloud, and Financial Service Cloud
• Salesforce hands-on configuration
• Salesforce Certified Platform App Builder
• Salesforce Certified Administrator, Advanced Administrator preferred

Nice-to-have

• Salesforce Certified Platform Developer
• Salesforce Certified Sharing and Visibility Designer
• Salesforce Certified AI Associate
• Salesforce Experience Cloud experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $65,000-$115,000 depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.