DATE (ORIGINAL): JUNE 2018
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REVISED: SEPTEMBER 2021
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POSITION TITLE: ASSISTANT PROGRAM COORDINATOR
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EXEMPT/NON-EXEMPT: HOURLY/NON-EXEMPT
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DIRECT REPORT: PROGRAM COORDINATOR
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GIVES DIRECTION TO: RESIDENTIAL SPECIALIST
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AFFILIATE: SCFF/ALVARIUM
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EMPLOYEE NAME:
- Maintain and abides by OSHA requirements and guidelines
- Observes all Fire and Safety Policies and Procedures
- Observes all Personnel Policies and Procedures
- Observes all Residential Policies and Procedures
- Observes all governmental and licensing regulations
- Observes all HIPAA Policies and Procedures and maintains confidentiality
- Completes and returns all paperwork distributed by the Human Resource Department
- Attends all required and scheduled trainings and meetings
- Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties
- Create team-oriented environment
- VEHICLE REQUIREMENTS:
- Current driver’s license, driver registration and a functional vehicle
- Current vehicle insurance
- EQUIPMENT OPERATIONS:
- Telephone, cellular telephone, copier, fax, computer, calculator
- COMPUTER SOFTWARE APPLICATIONS:
- Has knowledge of Microsoft office programs
- Individual must be able to meet physical requirements of the job:
- Sitting at a meeting table or desk, reaching, bending, standing, stooping, twisting, climbing steps, driving a vehicle, operate adaptive equipment, operate home appliances, ability to lift, push, and/or pull up to thirty (30) pounds
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ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE:
- Bloodborne Pathogens, Right to Know, HIPAA, Security Acts, Fire & Safety
- Office Environment/Office Facilities
- Community Living Arrangement
- Family/Residential Home
- Day Program Setting
- Community
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MINIMUM EDUCATION REQUIREMENTS:
- High School Diploma or GED
- One year of experience in human services or related field
- Knowledge of and ability to work with individuals with mental health diagnoses
- Excellent communication skills and organizational skills
- Detail oriented
- The Assistant Program Coordinator will:
- Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
- Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
- Be an advocate for all the policies and protocols of the organization
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RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:
- Oversight of 1 CLA
- Conduct quality inspections on all shifts
- Provide assistance with emergencies at the CLA
- Supervise and direct the work of Residential Specialists to include the following:
- Medical Appointments/ medication management (in conjunction with the Program Coordinator)
- Attend consumer medical appointments
- Complete requirements to become a Medication Administration Observer
- Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
- Ensure staff administering medications have completed and are current in medication administration training
- On Call
- Participate in on call rotation
- PART team
- Participate in PART team and associated trainings
- Training (in conjunction with the Program Coordinator)
- Monitor compliance list and inform staff of upcoming training needs
- Conduct and observe medication practicums for employees
- Conduct in home orientation and individual specific training for all new employees
- Review Critical Information Book with all employees working in the CLA
- Provide documentation for all training to the Training Department
- Complete understanding of applicable regulations, bulletins, and laws
- Maintain home according to applicable regulations, bulletins, laws, and agency policy
- Maintain consumer files and records according to regulations, bulletins, laws, and agency policy
- Maintain staff training according to regulations, bulletins, laws, and agency policy
- Review all CLA EMR (SETWORKS) documentation daily
- Elevate any concerns to immediate supervisor
- Review documentation and ensure completion
- Follow up with staff regarding any missing documentation
- General Supervision
- Utilize Person Directed Framework/Non-Violent Communication during interactions with consumers and employees
- Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
- Partner with consumers and employees to identify issues and resolve problems
- Complete accurate and timely employee performance evaluations prior to the due date
- Report all employee concerns to the Program Coordinator and the Human Resource Department
- Completion of Leadership Training series
- Complete Program Oversight as assigned
- Complete food shopping and maintain food supply in the CLA
- Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with established deadlines
- Ensure a meaningful day for consumers
- Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
- Complete expense records for house petty cash and consumer funds based on receipt content and forward to Program Coordinator
- Ensure that all house and individual funds are managed and maintained safely and properly. Monitor counts of the funds to ensure that they are being completed as outlined
- Report CLA maintenance needs/requests to Program Coordinator
- Communicate information and concerns to the Program Coordinator
- Co-facilitate staff meetings
- Incident Management
- Report incidents according to the Incident Management policy
- Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members)
- Take over responsibilities of the CLA, when the Program Coordinator is out for any period of time
- Scheduling
- Assist Program Coordinator with providing explanations regarding time over and time under reports
- Assist in completing live schedules for assigned home, cover absences, and notify HR of employee absences
- Fill open shifts to reduce overtime
- Vehicle maintenance
- Complete the vehicle inspection form and report any vehicle concerns to the Program Coordinator
- Complete mileage logs and inspection forms
- Maintain company vehicles
- Assist with additional duties relative to the specific CLA as assigned by the Program Coordinator
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