New

E-Commerce Assistant Manager

Goodwill of North Georgia

60000.00

life insurance, vision insurance, 403(b), retirement plan

United States, Georgia, Norcross

Aug 19, 2025

Description

Goodwill of North Georgia has launched our first ever e-commerce store, and we need people like you. As the E-Commerce Assistant Manager, you'll supervise, manage and coordinate the activities of production for an online retail store that is engaged in selling donated/new goods. When you work with Goodwill of North Georgia you'll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.

What you'll be doing:

Supervises, manages and coordinates the activities of production for an online retail store that is engaged in selling donated/new goods.

Essential Functions:

* Monitor and manage the performance of the e-commerce platform

* Create, update and upload product feeds with content, photos, pricing, shipping, etc.

* Maintain the integrity and accuracy of the content in listings

* Reviews and evaluates sales trends and identify opportunities to move certain products based on customer demand

* Assists with maintaining and continuously updating online merchandising by reviewing and maintaining inventory control of products and supplies

* Ensures department goals/objectives are met while maintaining approved budgets

* Manage and monitor performance of all e-commerce employees

* Aid in responding to customer web inquiries regarding online merchandise or service orders

* Ensures prompt and proper resolution of escalated customer concerns and/or issues

* Create and maintain customer loyalty by offering excellent service

* Track and report e-commerce sales and sales trends

* Foster a culture of continuous quality improvement through International Standards Organization (ISO) process

* Other duties as assigned

Job Requirements and Qualifications:

High School Diploma or GED required; Bachelor's Degree preferred
One or more (1+) years' experience in online sales, production, inventory control, logistics or retail mail order
Minimum of one (1) year of supervisory experience
Demonstrate sound judgment and a high degree of personal/professional integrity
Must have excellent written and oral communication skills as well as presentation skills
Must be able to interact effectively with employees and all levels of management
Detailed oriented with the ability to work in a fast paced environment
Organized and a strong aptitude to follow tasks through to completion
Excellent active listening and time management skills
Maintain dependable transportation and communication devices
Proficiency with software, including MS Office Suite

Working Environment Conditions/Requirements:

Ability to meet all physical requirements to perform the duties of the position including the ability to stand and/or walk for extended periods of time, bend, reach and grasp, tolerate environmental issues such as dust, heat and cold, as well as meet all physical requirements to perform the duties
Ability to work flexible hours, including weekends

Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.