Youth Basketball Recreation Lead

Lead staff and supervise all activities in gym or park facilities. Monitor the facility, assist customers and officials, open and close facility, set up game equipment, clean up facility after use, and make written and verbal reports to Program Coordinator or Recreation Supervisor. Assist referee staff and volunteer coaches and parents throughout game play. Specific sports experience is not required but is preferred.

Responsibilities

Distinguishing Characteristics: The Youth Sports Facility Lead is an entry-level position that assists with youth aged sport programs, facilities, and events. This position may report to Program Coordinators and/or Recreation Supervisors.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Transport sports gear and equipment between storage and facilities.

• Set up and break down the facility before and after game days, ensuring cleanliness and organization.

• Promote and model positive sportsmanship and core program values.

• Build and maintain positive relationships with youth participants, coaches, officials, and parents.

• Manage game flow and logistics in a professional and consistent manner.

• Respond to participant needs and issues with sound judgment and a customer-first attitude.

• Provide exceptional customer service and represent the department in a positive and courteous manner.

• Communicate regularly with the Program Coordinator regarding concerns, incidents, or customer feedback.

• Ensure the safety and enjoyment of all participants and enforce program guidelines.

• Work both independently and collaboratively with other staff members.

• Perform other duties as assigned by supervisory staff.

• Good verbal, written, and telephone communication skills are required.
• Ability to interact courteously with the public to acknowledge both compliments and complaints.
• Ability to work independently and as part of a team.
• Demonstrated good judgement in problem solving and responding to customer needs.
• Proficiency in standard computer software, such as Microsoft Office Suite applications Word, Excel and Outlook
• Excellent organizational and time management skills.

Youth Sports Facility Lead Minimum Qualifications:

• Must be at least 18 years of age.

• Ability to work weekends for the full duration of the season.

• Must have or be able to obtain First Aid/CPR certificate.

• Education: No minimum education requirements.

• Demonstrates strong initiative and the ability to work independently with minimal supervision.

• Excellent customer service skills with the ability to handle multiple inquiries and respond calmly and effectively in high-pressure situations.

• Proven ability to resolve conflicts and think critically to solve problems on the spot.

• Attends all required staff meetings and approved training sessions to maintain program standards and safety compliance.

• Capable of responding appropriately to safety concerns and emergency situations in a fast-paced environment.

• Physically able to lift and carry up to 50 lbs and navigate stairs and/or ladders as needed.

Preferred Qualifications:

• Professional, passionate about the game, reliable, and able to manage stressful situations.

• Effective communicator with players, coaches, and officials.

• Experience working or participating in a youth sports environment.

• Prior experience as a referee or sports official is helpful but not required

Licenses and Other Requirements:

• Must have or be able to obtain First Aid/CPR certificate within 90 days of hire.

• May be required to possess a Washington State driver's license and submit a driving abstract, depending on area of assignment.

Physical Demands and Working Environment: Work may be performed in a variety of indoor and outdoor settings, including City facilities such as community centers, City parks, Lake Washington School District facilities and off-site locations. Gymnasium (indoor) work which requires ability to run and keep alert in a fast-paced environment. Work settings may involve high levels of noise, many people, adverse weather conditions, uneven terrain, standing for extended periods of time, and interruptions. Must be able to lift and carry 50 pounds and use stairs.

• Youth Basketball Dates: January 10, 17, 24, 31; February 7, 21, 28; March 7, 14, 21 (Tentative)

Selection Process

Position requires a resume and cover letter (letter of interest) for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or email. Job opens until filled with a first review date by 15th day of initial post. Interviews will start in mid-November. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state, or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf 425-587-3111.