Dental Services Supervisor, Restorative Clinical Sciences, UMKC School of Dentistry

Restorative Clinical Sciences

The University of Missouri-Kansas City (UMKC) School of Dentistry is seeking a highly motivated and experienced Dental Laboratory Supervisor with a strong commitment to quality, service, and innovation. This role is ideal for someone who combines technical dental laboratory expertise, especially in digital technologies, with exceptional interpersonal and organizational skills.

Key Responsibilities Include:

• Supervise dental lab support staff, ensuring efficient day-to-day operations.
• Perform quality assurance for laboratory cases, with a focus on minimizing remake rates.
• Manage intake and processing of student lab work prior to prosthesis fabrication, ensuring accuracy and completeness.
• Coordinate and verify the return of lab work from commercial labs, facilitating student access and clinical use (this includes logging in cases to necessary databases).
• Maintain detailed records in electronic health record systems and related software, as related to laboratory work).
• Correspond and communicate with commercial labs on cases sent and received.
• Work with faculty and students to achieve optimal outcomes, particularly in complex cases.
• Monitor and manage lab inventory, order supplies, and control material usage efficiently.
• Monitor, manage, and utilize dental equipment. Perform periodic maintenance as needed, schedule and coordinate maintenance required by manufacturer, and recommend replacement of outdated or non-operational equipment.
• Perform technical functions such as 3D printing, milling, and finalizing dental prostheses (including staining, glazing, sintering, and custom shading).
• Educate and assist students in lab procedures and the use of digital instruments and technologies (including software).
• Conduct annual staff performance evaluations and manage timesheets per university policy.
• Execute additional duties as assigned.

Bachelor's degree in related/relevant area or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Ideal Candidate Will Have:

• Extensive experience in dental laboratory procedures, including digital workflows.
• Strong background in supervisory or leadership roles within a lab setting.
• Excellent communication and relationship-building skills.
• Attention to detail, a proactive mindset, and a commitment to continuous improvement.
• A customer-service oriented approach, especially in academic or clinical environments.

$55,000 - $70,000 annually, commensurate with experience, education, and internal equity.

For best consideration submit application materials by September 5, 2025. Opening will continue to accept and review applications until filled.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.