Case Manager - Global Student Support

Working in a team environment, the Office of Student Assistance and Support goal is student success. This position will work with all students and specialize in working with students from war-torn countries and/or refugees. The Office of Student Assistance and Support responds to student crisis and assists them with resources/support.

• Documents all cases and accurately maintains records of cases discussed

• Creates, implements, coordinates, and monitors treatment plans to assist students/clients in meeting wellness goals

• Assesses needs of students/clients and provides or recommends interdisciplinary care

• Serve as a core member of Circle Corp. Committee through the International Division. Support refugee students connected to the program.

• Prepares reports based on documented data as needed

• Outreach and support to refugee students and/or students from war torn countries

• Serves as primary resource and referral source for students/clients in dealing with a crisis and/or mental health issues

Student Affairs, Student Advocacy, Office of Student Assistance and Support

The Office of Student Assistance and Support (OSAS) creates a culture of care on campus by connecting students to support student success on and community resources. The office assists with academic, financial, health, family emergencies and other difficulties. The office supports ALL students, including graduate & professional students. The office also consults with faculty, staff, parents and community members to help support overall student success.

OSAS is part of Student Affairs at the University of Wisconsin-Madison is led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, student sucess and belogning, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

The expected minimum starting salary for this position is $58,000.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

3 years of professional experience working with people in a case manager or assistance position. Experience working with refugees and/or international population.

Working with university students on a college campus.

Bachelor's Degree Required

Master's Degree Preferred

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

The application reviewers will use the materials you provide to determine which qualified applicants will move forward in the recruitment process. Please ensure that your application is completed and submitted by the deadline to be considered for this position. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Angel Cartagena, hr@studentaffairs.wisc.edu, 608-890-2570

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.