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Departmental Assistant (Custodial Assistant)

UMass Amherst
United States, Massachusetts, Amherst
Aug 22, 2025

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

The Custodial Assistant performs general custodial duties in connection with the cleaning and maintenance of buildings in the Auxiliary Enterprises Division. Works as a member of a team cleaning custodial program CCAP - (Cleaning Cost Analysis Program), which includes housekeeping, cleaning, moving furniture and trash removal. This is a temporary, unbenefited position.

Essential Functions



  • Removes trash and waste from assigned areas and places at designated site to ensure clean and sanitary conditions and the proper handling of recyclable materials.
  • Washes trash and waste receptacles by scrubbing containers and rinsing with hose to provide sanitary conditions and minimize pest infestation.
  • Cleans and restocks bathrooms and lavatories by cleaning and disinfecting toilets, sinks, showers, stall partitions and floor areas to ensure clean, sanitary and disinfected facilities.
  • Maintains walls, ceilings, doors and horizontal surfaces by dusting and washing with detergent solutions to provide a clean and attractive facility.
  • Maintains furniture by dusting, washing with detergent solution and polishing to provide a clean and attractive facility.
  • Cleans glass and mirrors by washing with glass cleaning solution to provide a clean and attractive facility.
  • Maintains carpeted areas by vacuuming and spot cleaning to prolong life of carpet and maintain a clean and attractive facility.
  • Maintains hard floor surfaces by sweeping, mopping, stripping and waxing to prolong life of floor surfaces and maintain a clean and attractive facility.
  • Assists in keeping exterior areas immediately adjacent to buildings clean by sweeping, removing trash, and removing snow and ice to maintain safe and attractive entrances to our facilities.
  • Moves and arranges furniture per specific room plans and to accommodate client needs.



Other Functions

Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)



  • Knowledge of the methods used in institutional cleaning.
  • Ability to withstand the physical strain of performing manual tasks, climbing stairs, lifting, climbing ladders and bending.
  • Ability to understand and execute oral and written instructions.
  • Ability to use simple hand and power cleaning equipment.



Physical Demands/Working Conditions



  • Repetitive movements, including pulling, pushing, bending, reaching, twisting, and lifting.
  • Standing for prolonged periods.
  • Balancing and carrying.



Additional Details



  • This position will be within any of the Auxiliary Enterprises locations such as Berkshire Dining Hall, Hampshire Dining Hall, Franklin Dining Hall, Worcester Dining Hall, Blue Wall Cafe, and other Auxiliary Enterprises Cafes.



Work Schedule



  • Shift will vary based on location and department needs; may include weekends and holidays.
  • This is a temporary, unbenefited position.



Salary Information

$15.00 - $19.00 per hour.

Special Instructions to Applicants

In addition to completing the application, applicants should provide a resume and three professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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