Housekeeping Supervisor@ Marriott Downtown Syracuse

Job Description:

Ensure the housekeeping department staff are cleaning and maintaining guest rooms and public spaces in accordance with the Marriott Standards and guest expectation of product and service.

Reports to: Executive Housekeeper and/or designee

Essential Job Functions:

• Oversee housekeeping staff by conducting daily and monthly inspections of the staff's work and giving guidance so that deficiencies are corrected and standards are met.
• Train, recommend performance evaluations, resolve problems, provide open communication and recommend disciplinary actions when appropriate.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Replenish amenities, linens, and supplies in guest rooms when necessary.
• Assist in the inspection of cleaned guest rooms, turndown service, public areas and back of house; ensure compliance with accident/loss prevention programs, health/sanitation
• Maintains and reviews computerized records.
• Communicate both verbally and in writing to provide clear direction to direct line staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Required Skills and Abilities:

Must have ability to communicate in English. Being able to also converse in Spanish (preferred). Self starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces. Ability to move throughout the building, bend, stoop, and reach to assist other staff members. Able to utilize computer software and Microsoft Office functions.