New

Supervisor, Starbucks - Year Round

Winter Park Resort
parental leave, 401(k)
United States, Colorado, Boulder
Aug 22, 2025
Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Starbucks Supervisor serves as the store's second-in-command, supporting the Store Manager in leading operations, developing team members, and ensuring a professional, consistent, and welcoming Starbucks and Wintr Park Resort experience. This role balances hands-on responsibilities with leadership duties, supervising 2-8 partners per shift, acting as manager-on-duty in the Store Manager's absence, and maintaining accountability for store standards in service, cleanliness, and compliance. The Starbucks Supervisor is responsible for supporting scheduling, timekeeping, training, product preparation, and recordkeeping, while fostering a culture of teamwork, accountability, and customer-first service. By modeling Starbucks values and demonstrating strong problem-solving skills, this role ensures smooth operations and a positive environment for both partners and guests. The Starbucks Supervisor is responsible for modeling and acting in accordance with Intrawest Company and F&B policies and regulations; plus, they will adhere to all applicable rules and regulations of the National Food Service Industry, health, and liquor codes. Skills acquired as a supervisor include operating various types of food service equipment, basic cooking skills, inventory control, labor, and cost control (plus additional supervisory skills). The Supervisor Restaurant will also follow all applicable laws (federal, state, and local). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. WAGE: The base hourly pay range below represents the low and high end of Winter Park Resort's hourly pay/salary range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $23 - $25, plus tips ESSENTIAL DUTIES: Supervise, coach, and develop team members through feedback, recognition, and hands-on guidance Foster teamwork and collaboration while addressing employee concerns Assist with onboarding, hiring, and training new employees, including facilitating required online learning modules Support ongoing development of team members and reinforce store policies and procedures. Model outstanding customer service and ensure partners deliver consistent, positive guest experiences Investigate and resolve customer concerns promptly and professionally Lead daily operations, including opening and closing procedures, point of sales transactions, maintaining daily records and end-of-day reports Act as manager-on-duty in the Store Manager's absence, ensuring smooth operations and staffing coverage Manage scheduling and timekeeping responsibilities when the manager is off Ensure product is pulled, prepared, and rotated for daily operations Maintain store cleanliness, organization, and compliance with food safety, health, and liquor regulations Monitor product quality and presentation to meet Starbucks standards Oversee inventory, restocking, and basic supply ordering Identify and resolve operational issues, safety risks, and staffing challenges in real time Ensure compliance with company policies, operational procedures, and uniform standards Escalate issues to the Store Manager as necessary Enforce uniform and grooming standards for team members Follow safety and security procedures for inventory, equipment, and facilities Perform other duties as assigned REQUIRED QUALIFICATIONS: Previous Starbucks or retail food & beverage supervisory experience preferred. Strong leadership, coaching, and communication skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. Passion for delivering an exceptional guest experience and developing team members. Knowledge of Starbucks products, procedures, and standards, preferred. Knowledge of food and beverage equipment, required Working knowledge of Microsoft Office and basic computer functionality required EDUCATION REQUIREMENTS: Education: High School Diploma or GED required College degree or equivalent experience with specific training in the areas of operation, customer service, finance, marketing, and personnel Experience: Minimum 3-5 years of experience in actual food and beverage operations supervision required PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS: Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.