New

EEO Compliance and Reporting Manager

Norfolk Southern
remote work
United States, Georgia, Atlanta
1200 Peachtree Street Northeast (Show on map)
Aug 25, 2025
Requisition 39020: B4 EEO Compliance and Reporting Manager A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you. Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win. Position Summary The EEO Compliance & Reporting Manager is responsible for the creation, development and submission of all EEO-related reporting and maintaining data driven HR compliance programs, managing EEO and ER case management systems, and generating detailed statistical reporting in addition to serving as NS's internal subject matter expert on human resource compliance with OFCCP and EEOC mandates. Key Responsibilities: * In collaboration with the Manager, EEO & Employee Relations, develop, maintain, and implement federally compliant Affirmative Action Plans (AAPs) for all applicable establishments and job groups in accordance with OFCCP regulations. * Lead the preparation and timely submission of EEO-1, VETS 4212 and other required state specific and federally required reports. * Oversee internal audit processes and workforce analytics to monitor compliance and support continuous improvement in EEO practices. * Maintain accurate personnel data to support workforce analysis, employment decisions and regulatory reporting. * Respond to inquiries and audits from the Office of Federal Contract Compliance Programs (OFCCP), Department of Labor (DOL) and the Equal Employment Opportunity Commission (EEOC). * Track and analyze workforce metrics across the NS network locations and job classifications, to identify trends and opportunities related to human resources and EEO compliance. * Provide training to HR professionals, supervisors, and senior management on EEO laws, Affirmative Action obligations, and inclusive hiring practices. * Stay current on changes in state, federal and municipal employment laws and regulations and implement necessary updates to NS internal policies and procedures. * Collaborate with HR Workforce Analytics team to ensure the integrity of diversity and EEO data. * Serve as a subject matter expert on EEO/AAP compliance for HR and Legal teams. * Investigate and respond to EEOC investigations and internal EEO complaints. * Generate and analyze quarterly statistical reports to detect trends and potential disparities or non-compliance. * Prepare dashboards and briefings for HR senior leadership using workforce analytics to inform the compliance strategies. * Serve as the primary administrator for the department's case management system used to document, track, and report EEO & ER related complaints and resolutions. * In the absence of the Manager, EEO & Employee Relations, ensure continuity of operations, issue escalation, and decision-making. * Support the development of EEO Officer employees in collaboration with Manager, EEO & Employee Relations including onboarding, mentoring and professional growth opportunities to strengthen team's effectiveness. Job Related Experience: * Minimum Level Experience: 3-5 years * Preferred Level Experience: 6-10 years Education * Bachelor's degree preferred (Any, BA, BS, JD, MBA) * Preferred majors: Business, Human Resources, Labor/Industrial Relations, Personnel Management. Public Policy, Law or similar. Skills Required * 3-5 years experience in EEO, Human Resources, HR Compliance or Employment Law. Skills Preferred * Experience as HR Generalist areas to include EEO, OFCCP, DOL compliance and reporting. * Experienced in conducting federal EEO investigations with strong knowledge of employment laws, civil rights compliance, and equal opportunity regulations. * Experience collecting, analyzing, and reporting EEO data and statistics. * Knowledge and understanding of labor and employment law to include RLA, EEO, ADA, and FMLA. Licenses / Certifications Preferred * Certified EEO Professional or equivalent * Certified Affirmative Action Professional (CAAP) * EEOC MD 110 Technical Skills: * MS Excel/Spreadsheets * MS Outlook * MS PowerPoint/Presentations * MS Word/Word Processing Skills and Abilities: * Interpersonal Communication Skills * Data Analytics * Analytical Thinking * Organizational Skills * Decision Making * Cross-functional collaboration Career Path: Predecessor Jobs: EEO Officer, Sr. EEO Officer Future Jobs: Manager, EEO and Employee Relations, HR Compliance Manager, Human Resources Manager, HR Analytics Manager. Job Family: Individual Contributor Work Conditions Environment: Hybrid 3 days on-site and remote work 2 days per week. Shift Work: No On-Call: No Weekend Work: No Company Overview Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com. At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization. Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.