Cloud Systems Engineer

As a Cloud Systems Engineer, your mission is to assure that, together with our external partners and internal IT Service Teams, we deliver Hosting and cloud services with the required quality, reliability, speed, and the right costs, fulfilling the expectations of the stakeholders, to help drive the business on their digital journey, focusing on an exceptional end user experience.

You will

• Ownership of the Data Center and Cloud Operations support in terms of delivery, stability, and compliance to support the business daily operations.

• Monitoring Server and Cloud solutions system performance on a daily basis and identifying any irregularities or issues.

• Troubleshooting and resolving issues to maintain high levels of performance and availability.

• Server Compliance and Lifecycle monitoring, keep Operating System at supported and licensed versions and Hardware has proper support from vendor or valid maintenance contract.

• Work closely with external partners to deliver cloud services that meet the business goals and Group IT strategy.

• Collaboration on projects providing operational support, solution design and recommendations, from server migrations to applications transformation.

• Alignment with Solutions & Architecture to participate in solution design, continuous improvement and execute the global strategy.

• Alignment with Solutions & Architecture and other regions to participate in definition and revision of compliance standards.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

* Broad knowledge of the different hosting technologies and solutions

* Experience in Azure IaaS, PaaS, AD integration

* Experience in integrating business Applications and Services to Azure is highly desirable

* Experienced in setup and management servers in Azure, migration of on-premise servers to Azure and/or partners data center

* Strong background in IT operations with experience in in Virtualization technologies (eg. VMWare)

* Knowledge of the Windows server family, server/data recovery and backup solutions, DFS

* Server management, server monitoring, patching including middleware and reporting

* Proven track record of cultural awareness while collaborating with your peers in the other regions. Comfortable with working in a highly matrix global environment

* Experience of successfully delivering IT services, projects, and support.

* Working knowledge of value and use of Standard IT processes and methodologies (i.e. ITIL, PMI and SDLC).

* Proven track record of continuous learning, self-development and working in highly collaborative environment and have excellent organization skills

* University degree or equivalent experience

* AZ-104 certification is desirable

* Certification within ITIL (Foundation) is desirable

* Fluency in English, spoken and written is a must; second language preferred

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-bein

Atlas Copco North America Inc(ACNA) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ACNA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ACNA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sec (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ACNA will not tolerate discrimination or harassment based on any of these characteristics. ACNA encourages applicants of all ages.

Hybrid:This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site in Rock Hill, South Carolina.

Talent Acquisition Team: Gordon Jahn

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