Sales Administrator

Kyocera International, Inc. is hiring a Sales Administrator at our Plymouth, MI facility!

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video!

Look at these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k)
• 401(k) company match
• Pension
• Medical insurance
• Dental Insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens.

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making.

Pay Range - $28 to $37 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

GENERAL DESCRIPTION OF POSITION
The role of a sales Administrator is to manage incoming customer inquiries and support the outside sales force with daily sales administration activities. This includes processing a high volume of orders accurately. Processing invoices for all sales transactions, setting pricing and verifying contracts are up to date. The Administrator works directly with the customer on bookings, entry and has wide latitude of communications with Vice President and internal staff. This position will perform a wide range of inside sales duties related to the daily operations of the sales department. The sales administrator is often the final check for prices, delivery dates and customer expedites and may manage several small customers. They liaise with other departments, collect large past due accounts and research new product offerings.

REQUIREMENTS:
2 year AA degree in Business Administration or equivalent experience
5+ years sales support or related experience, manufacturing or technical industry
Excellent written and verbal communication skills
intermediate SAP or other ERP experience
Must be able to work accurately with high attention to detail
Up to 10% travel, local and domestic
Intermediate computer skills including Excel and PowerPoint
Outstanding organizational and multitasking skills

Eligible to work in an ITAR environment

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Enters and maintains sales records or customer changes by obtaining required information; verifies accuracy of sales and credit teams. Liaise with Japan colleagues on a daily basis via email or video call.
2. Acts as a liaison between customers and production in problem solving and expediting local orders.
3. Performs fulfillment of orders from intake to delivery using the SAP system.
4. Prepares and maintains status reports in a variety of reports and tracking tools.
5. May travel to customer sites, attend tradeshows, or otherwise drive sales activity within own account base.
6. May train sales support team on a variety of duties. Models the " customer first principle" to ensure the customer is informed and satisfied with Kyocera.
7. May travel with or without outside sales staff on business development activities.
8. Generates monthly reports on shipments, sales orders, cancellations and transfers.
9. Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries.
10. Commitment to meeting or exceeding sales targets, reporting any deviations or trends when discovered.
11. Demonstrate strong organizational skills with the ability to prioritize work and succeed under deadlines. Balance own sales account activity while supporting multiple outside sales reps.
12. Sales event planning as assigned.

Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk, or hear; occasionally required to stand or walk.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS
There are no harmful environmental conditions for this position.

The noise level in the work environment is usually low.

ADDITIONAL INFORMATION
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc's Human Resources team directly.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.