New

Sales Engineer

Aireon LLC
life insurance, parental leave, paid time off, sick time, long term disability, tuition reimbursement, 401(k)
United States, Virginia, McLean
Aug 26, 2025
Aireon deployed the world's first global space-based air traffic surveillance system, providing real-time aircraft monitoring capabilities around the world, including over the poles, over the oceans and in remote areas. Aireon data enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions. More than 20 Air Navigation Service Providers representing more than 40 countries - including NAV CANADA, NATS (UK), Air Traffic and Navigation Services (South Africa), Airports Authority of India (AAI), and ASECNA (Africa) -- rely on Aireon data to navigate aircraft in their airspaces. We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success. Position Summary, Job Requirements & Responsibilities Job Description We are seeking a highly skilled and technically adept Sales Engineer to join Aireon's team. This role serves as the technical bridge between Aireon and our Customers, responsible for supporting pre-sales efforts, guiding solution design, and ensuring seamless onboarding. The ideal candidate excels in translating complex technical capabilities into practical customer solutions and thrives in environments that require both strategic thinking and tactical execution. This role will sit within the Product Management & Strategy function and play a vital role in shaping the customer experience from initial engagement through deployment. What You'll Do Collaborate with the sales team to engage with customers, leading demos, prototypes, and technical responses to RFIs and RFPs. Understand customer objectives and translate them into technical terms that align with Aireon's capabilities. Evaluate technical feasibility and recommend data delivery models and integration pathways. Guide customers to ensure alignment with our product framework. Act as a technical advocate for customers, capturing their needs, edge cases, and constraints into product development and roadmap planning. Provide hands-on technical guidance during onboarding, configuration, and early deployment. Ensure a smooth transition from sales to implementation with minimal friction. Maintain a feedback loop from customer experiences to internal teams. Support the development of product documentation, including user guides, release notes, and training materials. Stay up-to-date with industry trends and competitive landscape to inform product development and strategy. Conduct market research and customer engagements to identify customer needs and market opportunities. Skills, Knowledge and Expertise Required Qualifications Bachelor's degree in computer science, engineering, or related field with experience in software development. Excellent communication and interpersonal skills with the ability to work effectively in a team environment. 3+ years in a technical sales engineering, solutions engineering, or other customer-facing roles, ideally in SaaS, aviation, or data-centric industries. Demonstrated experience engaging directly with enterprise customers and translating business requirements into technical outcomes. Excellent written and verbal communication skills, with the ability to present technical content to non-technical stakeholders. Proactive and customer-focused, with a bias for action and a solution-first mindset. Ability to travel 25% Desired Qualifications Extensive knowledge of the aviation data market including ANSP, Airline, Airport, OEMs, and System Integrators. Strong working knowledge of APIs, data delivery pipelines (Databricks, python, and tableau), PostgresSQL, and system integration architectures. Experience either delivering or integrating, sensors and data for national security applications. About You You are a customer-centric . Be a partner with the customer, understand their needs, and incorporate them into every aspect of our service and interactions. You are safety-minded. Make safety the priority in all work, no matter how large or small the task is. Acknowledge and accept mistakes, speak up when something seems wrong, and combine safety-mindset into our innovations. You strive for results. Action-oriented and goal-oriented in your decision-making process, however your professionalism and influential communication style helps you deliver results. You are collaborative. You're a team player who puts the interest of the team above your own. You invite, respect, and integrate diverse ideas, styles, and preferences every day. You display a positive attitude, are open, and enjoy contributing. Technology and aviation is your passion. It doesn't just provide a paycheck, you are genuinely interested in what you do and the impact that it has on others. 1-3-6-12 Month Plan In the first month we'll expect you to... Get onboarded and train with your manager Understand Aireon CDS product offerings, architecture, and data delivery models Shadow sales calls and customer demos to observe how we position our value Familiarize yourself with the tools, teams, and key stakeholders across sales, product, and engineering At 3 months we'll expect you to... Participate in solution design conversations with prospects and early-stage customers Start documenting technical feedback from prospects and channel it to the product team At 6 months we'll expect you to... Lead portions of sales demos and technical discussions with minimal oversight Collaborate with product managers to translate recurring customer needs into product requirements Provide technical onboarding support to new customers post-close and track implementation success At 12 months we'll expect you to... Serve as the technical resource for strategic deals and complex integrations Lead the development of reusable demo assets, reference architectures, and onboarding templates Drive continuous improvement by identifying gaps in the sales-to-onboarding process and proposing enhancements Be a key voice in strategic product discussions, offering insights grounded in customer engagement About the Team We have a dynamic cross-functional team with members located globally We collaborate across the organization with connections to all departments within Aireon We connect through Teams, Email, and regular meetings Benefits Perks and Benefits * Premium medical, dental and vision plan * Life Insurance and AD&D * Short Term and Long Term Disability * Health Savings Account (HSA) * Flexible Spending Accounts (FSA) * Retirement 401K plan with Employer Matching * Education Assistance and Tuition Reimbursement * Paid Time Off, Sick Leave, Floating Holidays * Paid Parental Leave * Company Sponsored Events * Employee Referral Program