Remote New

ServiceNow ITAM Project Manager

Bart & Associates, LLC
paid time off, 401(k)
United States
Aug 28, 2025
Apply Description ServiceNow Project Manager B&A is seeking an experienced Project Manager to lead the modernization of the organization's asset management solution. The initiative involves the implementation of the ServiceNow IT Asset Management (ITAM) module to replace the current OpenText Asset Manager system. This project will enhance asset visibility, improve lifecycle tracking, and strengthen audit compliance, while aligning with existing ServiceNow capabilities across IT Service Management (ITSM), IT Operations Management (ITOM), CMDB, Security Operations, and Governance, Risk, and Compliance (GRC). The Project Manager will oversee the planning, execution, and delivery of this critical modernization effort, ensuring effective alignment of business and technical requirements, while managing project resources, schedule, budget, and risks. Responsibilities Lead the implementation of the ServiceNow IT Asset Management (ITAM) module, ensuring successful migration from the legacy OpenText Asset Manager solution. Manage the full project lifecycle, including initiation, planning, execution, monitoring, and closure. Develop and monitor detailed project schedules, milestones, deliverables, and dependencies. Track and manage project budgets, ensuring ITAM implementation remains within approved financial parameters. Identify, assess, and mitigate risks and issues associated with the modernization effort. Ensure alignment with ServiceNow platform best practices, standards, and frameworks. Coordinate project resources, including technical teams, administrators, and business stakeholders supporting ITAM deployment. Communicate project status, progress, and risks to stakeholders, providing transparency and accountability. Apply both Agile and Traditional project management methodologies, tailoring the approach to meet project needs (e.g., Agile for ITAM configuration, Waterfall for migration and deployment). Oversee testing, validation, and deployment activities to ensure the ITAM solution meets asset visibility, lifecycle tracking, and compliance objectives. Leverage ServiceNow reporting and dashboards to monitor project performance and provide insights to leadership. Education and Experience Bachelor's degree 8+ years of experience leading teams Required Skills Proven experience managing ServiceNow implementation projects, with a focus on IT Asset Management (ITAM) or related modules. Demonstrated success leading modernization or migration initiatives from legacy systems to ServiceNow. Strong experience in project scheduling, milestone tracking, and performance monitoring. Experience managing project budgets in large-scale IT modernization projects. Expertise in identifying, tracking, and mitigating risks for enterprise IT projects. Strong knowledge of ServiceNow platform capabilities, including ITSM, ITOM, CMDB, Security Operations, and GRC. Excellent communication and stakeholder management skills. Hands-on experience managing both Traditional (Waterfall) and Agile projects. Strong organizational and problem-solving skills. Desired Skills Project Management Professional (PMP), PRINCE2, or equivalent certification. Certified Scrum Master (CSM), SAFe Agilist, or other Agile-related certification. ServiceNow certifications (e.g., Certified System Administrator, ITAM Implementation Specialist, ITSM). Experience delivering ServiceNow projects in government, public sector, or other regulated environments. Familiarity with ITIL practices and IT service management frameworks. Experience coordinating projects that span multiple ServiceNow modules (ITSM, ITOM, CMDB, Security Ops, GRC). Security Clearance Eligible to obtain a Public Trust Clearance. More About B&A: Notable Clients B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.