Bilingual Customer Service Representative - Jacksonville, FL

Bilingual Customer Service Representative

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We're looking for a Bilingual Customer Service Representative who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering an exceptional customer experience.

Why RelaDyne?

• Competitive pay & full benefits (medical, dental, vision, life, disability, 401k + match, HSA)

• Generous PTO & sick time

• Monday-Friday, 8:00 AM - 4:30 PM - no weekends

• Career growth with a company that invests in its people

What You'll Do

• Be the first point of contact for customers via phone and email

• Process orders, invoices, and requests accurately and on time

• Partner with sales and operations to deliver seamless service

• Resolve customer issues with professionalism and care

• Maintain accurate customer records and communications

What We're Looking For

• 5+ years of customer service experience (industry experience a plus)

• Must be bilingual and fluent in English and Spanish, both written and verbal, to effectively communicate with our client base

• Strong Microsoft Office skills (proficiency in Excel required)

• Excellent communication, organization, and problem-solving, and multitasking skills

• Dependable, positive, and team-oriented attitude

At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth.

Apply today and join the team driving the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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