Sales Coordinator

Role Snapshot

The Sales Coordinator supports the health plan's sales team in achieving membership growth and retention goals by providing administrative, operational, and customer service support. This role serves as a central point of coordination of sales activities, ensuring smooth execution of processes, timely communication, and accurate documentation. The Sales Coordinator supports sales and account management teams through data entry, reporting, collaboration, scheduling, and orchestration. The role supports all WPS Health Plan Sales initiatives as they relate to new business sales efforts.

Hourly Rate of Pay

$22.00 - $25.00/hour

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location

We offer remote work in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

In this role you will:

• Provide administrative support to the account executive and account management teams.
• Partner and deliver baseline quotes for prospective clients, ensuring accuracy, compliance, and timely turnaround.
• Partner with actuarial and product teams to confirm benefit, rating, and pricing information.
• Maintain documentation of all quotes, including version control and communications.
• Track sales leads, opportunities and pipeline activity in CRM systems.
• Coordinate scheduling for sales meetings, client appointments, and enrollment events.
• Maintain accurate sales, quoting and membership records, ensuring timely data entry and reporting.
• Manage fulfillment activities from initial entry of prospect information to mailing of product information, including working with vendors and ensuring timeliness of responses.
• Support resolution of enrollment or eligibility issues by coordinating with operations and customer service teams.

How do I know this opportunity is right for me? If you:

• Excel at getting things done and across the finish line.
• Have strong organization and project management skills and can effectively prioritize and communicate with internal and external partners.
• Pride yourself on clear communication, transparency, and organization. You think pragmatically. You can manage the details while not losing sight of the big picture.
• Are people-oriented, highly motivated and a self-starter who thrives in a dynamic, fast-paced environment.

What will I gain from this role?

• Experience in our sales process, ongoing coaching, and development of sales techniques.
• Experience working with a team that is collaborative and highly adaptable.
• Working in a continuous performance feedback environment.

Minimum Qualifications

• Associate's degree in business, marketing, or a related field OR equivalent post high school education and/or work-related experience.
• State of Wisconsin Accident & Health producer license or obtained within 60 days of employment.
• 1 or more years of experience in sales support, quoting, or customer service.
• Proficiency in Microsoft Office Suite.
• Strong organizational and multitasking skills with attention to detail.
• Strong written and verbal communication skills.

Preferred Qualifications

• Knowledge of health plan products, benefits, and regulatory requirements
• Experience with CRM and quoting systems.
• Experience in health insurance or healthcare industry.

Remote Work Requirements

• High speed cable or fiber
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available.
• Performance bonus and/or merit increase opportunities.
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately).
• Competitive paid time off.
• Health insurance, dental insurance, and telehealth services start DAY 1.
• Professional and Leadership Development Programs.
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml).

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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