Office Administrator

The Salvation Army of Milwaukee County helps overcome poverty through providing backpacks and school supplies as well as coats and winter accessories to children in Milwaukee. In addition, our emergency assistance program helps clients meet basic needs in emergency situations. To be a part of an organization that strives to help their community, apply now!

The Office Administrator provides administrative support to the corps officer and for corps programs and operations. Provides basic emergency services to clients and makes appropriate referrals.

About the role:

• Answers and directs phone calls professionally and cordially, directing calls to appropriate personnel/department.
• Greets clients and visitors courteously and professionally.
• Maintains a neat, organized work area; maintains and stocks office supplies and equipment.
• Receives and distributes mail in a timely manner.
• Maintains a calendar of building usage, including preparing an annual Program Calendar to include all activities held in, or sponsored by, the corps.
• Provides support for Christmas service projects and other seasonal programs, including coordinating and scheduling nursing home visits.
• Assists Corps Officer with compiling and reporting monthly statistics.
• Conducts interviews to assess needs of clients, for the family or individual to address their situation.
• Develops short-term case plans with families/individuals; provides direct assistance and/or directs to appropriate community resources when needed.
• Develops and maintains an in-depth understanding of community services, and promotes good working relations with those service providers, including other Salvation Army programs/staff.
• Inputs and maintains accurate client database records.
• Completes and maintains accurate and timely records, reports and statistics.
• Provides supervision to the Food Pantry Coordinator.

Education: Associates degree in a Human Service field.

Certifications: Valid Wisconsin Driver's License with clearance to drive from The Salvation Army's insurance carrier.

Experience: 2 years' experience

• Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.